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    Lack of technical expertise

    6 years ago | r

    User Review on Tata Nexon [2017-2020] XZ Diesel

    Detail Review:
    Rating parameters
    (out of 5)

    4.0

    Exterior

    5.0

    Comfort

    2.0

    Performance

    4.0

    Fuel Economy

    3.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Ride Quality & Handling It gave me a great pleasure when i bought a new tata nexon on its launch and was happy for a while for been a proud owner of one of the best cars designed by tata in a recent past. 

    But this lasted for few days, when i noticed some flaws in the built of the car and have informed to the concerned people in tata aswell as the dealer in Belgaum karnataka. It is very unfortunate that even after 5 months of my car purchase few problems still remains unsolved mysteries, which is a shame on TATA motors part who also is the owner of Jaguar and Rower brand.  I have brought to the notice three simple complaints as explained below out of which only one has been resolved  1. There is wobbling of the car at 15 to 20 km/hr which literally shakes the car from the front and more during the turns at that speed.

    This vanishes as we increase the speed.  2.There is certain noice under the front wheel or to be precise under the steering when vehicle is moving in a rough road.when informed to the sevice head and service in charge here, they tried to convince me saying that this noice is there for all the cars, which then according to me or any other technical person is a fault in all the cars Tata makes, and you sell such faulty cars to the customers.  3.There was a fault in the front head light which use to shake once moved in the rough road, luckily this complaint was addressed and resolved up to 90%,but still need finer tuning.

    I have eloberated all my complaints in details to the sevice head and have been following up this with him, but still all in vain and hence this mail. If this mail is not taken seriously within a weeks time I will escalate this issue furthur and send it across to all the leading magazines, so that people will think before buying a premium car when they have so many other options.

    Areas of improvement  these people seriously lack the intent and may be the techinical expertice with them.

    PowerMechanicals
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