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    DEALER UNCOURTEOUS

    13 years ago | Naveen

    User Review on Tata Manza [2011-2015] Aura (+) Quadrajet BS-IV

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    5.0

    Comfort

    3.0

    Performance

    3.0

    Fuel Economy

    4.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few hundred kilometers

     

    Exterior NEEDS MORE AERODYNAMICS TO MATCH WITH HYUNDAI - VERNA ETC. SPECIALLY FROM BACK.

    Interior (Features, Space & Comfort) FEATURES & SPACE MOST COMFORTABLE. STEARING WHEEL NEEDS IMPROVEMENT - MAY BE MADE OFSOFT RUBBER RATHER THAN CHEAP PLASTIC, BECAUSE HAND SLIPS WHILE TURNING. I HAVE OPEL-CORS AND ITS STEARING IS VERY SOFT + DOES NOT NEED ANY COVER ETC - VERY NICE GRIP. OTHER THING ALL PAR EXCELLENCE.

    Engine Performance, Fuel Economy and Gearbox GOOD.

    Ride Quality & Handling GOOD.

    Final Words DEALER OF TATA SPOLINING THE BRAND - NO CUSTOMER FOCUS. NO PROPER PDA DONE.  WHILE DELIVERING THE CAR IT HAD 3-4 SCRATCHES AT DIFFERENT PLACES, WHICH COULD BE RECTIFIED ON MANY REQUESTS BY REPAINTING THE SAME. IS MOTORS AT HARIDWAR UNCOURTEOUS TO EVEN ASK FOR TEA/COLD DRING EVEN MAKING TO SIT FOR 6-7 HOURS FOR DELIVERY. I HOPE TATA MAY LEARN SOMETHING FROM MARUTI IN IMPROVING CUSTOMER FOCUS.

    Areas of improvement STEARING WHEEL NEEDS IMPROVEMENT - MAY BE MADE OFSOFT RUBBER RATHER THAN CHEAP PLASTIC, BECAUSE HAND SLIPS WHILE TURNING.

    VERY SPACIOUS AND VALUE FOR MONEYDEALERS OF TATA NOT AT ALL GOOD, TATA DOES NOT HAVE ANY CONTROL ON DEALERS/ NO CUSTOMER FOCUS
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