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    Very Bad Post Sales support

    10 years ago | Natarajan G

    User Review on Tata Indica LX

    Detail Review:
    Rating parameters
    (out of 5)

    1.0

    Exterior

    1.0

    Comfort

    1.0

    Performance

    1.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Tata motors it self it is a problem once you buy the car. There are lot of manufacturing defects in TATA cars.

    If you call the customer care (formally TATA data entry operation Services) you will be pathetic.

    Customer Care Executive(Data Entry Operators) responsibilities.

    Type the customer complaint exactly wrong.

    If you review the complaint with some other executive you can find there will be total irrelevent in complaint registration.

    If you query for existing complaint they will register a new complaint and kill us.

     

    There is no call back on issue. There will be no feedback taken from customer. 

    Close the call without any further information to customer. The typical irresponsive company.


    The famouse slogan of TATA:

    We are regret for the inconvienence caused to you.

    We Understand you issue.

    We would be able to register new complaint.

    We appologies for the inconvienence.

    Please not there is no positive answer from TATA.


    Better not to buy any vehicle from TATA and keep your mind peace.


    Tata Service Stations: This is next milestone of TATA running service centers with unskilled labours. They get training with customer car. The damage is charged to customer.


    TATA motors is supporting to such service centers and spoiling customer money.


    TATA MOTOR VEHICLE: ITS A DONKEY CART.

    You are having a carThe car
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