Tata Indica User Reviews

 

Exterior Newly purchased tata indica ev2 ls has been to service centre 5 times even before completing 1000km. excessve heating,problem with radiator,gear and clutch,poor service and no concern for the customer company not bothered about customer complaint . better to avoid tata brand and tata cars.they have turned cheaters.

Interior (Features, Space & Comfort) Poor services. no response to complaints. casual approach to problems.on complaints of excessive heating could not correct even after the car was send to service 5 times in a row almost every alternate day. radiator pipe was choked,now they are telling engine chip was not properly decoded, blah blah. They have changed clutch plate even then the problem remains.

Engine Performance, Fuel Economy and Gearbox Newly purchased tata indica ev2 ls has been to service centre 5 times even before completing 1000km. excessve heating,problem with radiator,gear and clutch,poor service and no concern for the customer company not bothered about customer complaint . better to avoid tata brand and tata cars.they have turned cheaters.

Ride Quality & Handling Very bad, jerky.

Final Words Avoid all tata cars.

Areas of improvement They should close their shop and stop cheating people.

nilexcessive heating,gear and clutch problems

 

Exterior Nothing new other than some stick on decals. The paint job is good, but scratches easily even when dry dusting.

Interior (Features, Space & Comfort) The quality of materials used is substandard, components malfunctioned and broke after 1 week of usage. The music system malfunctioned and at 1st service was offered to be replaced after a 1 month wait, as it has to be sent to Pune to be rectified. The central locking cannot be engaged with the provided remote from day 2.  

Engine Performance, Fuel Economy and Gearbox The second gear would not engage at times,  Fuel Economy was around 22kmpl on Highway, not the 25kmpl as advertised. The engine overheated after 6 hours of driving and had to be pulled over to the side of the road for an hour.

Ride Quality & Handling Not worth the price. You would get better quality from Maruti or Hyundai for a better price.

Final Words I had been forewarned about the build quality of Tata vehicles, but the advertised fuel economy was the deciding factor. After sales service is dismal, were not able to address any of the issues on a brand new car. Tata Motors have suckered this customer once. But never again. And I hope this warns off any potential customers.

Areas of improvement Improve build quality and after sales customer service.

Fuel EfficiencyOverall Build Quality of the product

Exterior Excellent painiting for the new vehicles that is ecs, and ev2.  Rest of the indicas are only average with around 50-60000 tyre life and 3-4 years without any rust or major body work (other than test work).

Interior (Features, Space & Comfort) Well improved for the new cars and for the old ones, considering as a taxi vehicle the interiors are adequate, but when it comes to private segment the car lack its quality, poor plastics, switches, electricals, body rattlings etc.. Space and comfort are far far better than any car in this segment with ample leg space and adequate luggage space.

Engine Performance, Fuel Economy and Gearbox Same thing.  The engine performs well in the ev2 and eCs dicors, but lacks horses in the old one.  ev2 and ecs have a decent mileage of around 20-23 kmpl on highways and 18-20 in city with aircon on. Power is pathetic with AC on in the old indicas, but comparable in the new ones.  Gearbox and shift is still a major problem with all TATA vehicles, most of the complaints are clutch and gearbox related.

Ride Quality & Handling Excellent when compared to others in the segment.

Final Words Hi all, Im Prasanth from kerala.  We are operating a fleet of taxis in and out of kerala at a total of around 14 cars including 4 indica, 2 indica eV2, 2 indigo eCS, 2 xylo, 1 innova, 2 Logan, and 1 new tata venture.  Not a frequent visitor, but thought will write a review after readin Shesh's review.  I dont know why he is writing like this.  Is there any other car giving a mileage of around 20-23, with this much number of service stations coming with a price tag around  5 lakhs.  TATA has priced the vehicle in that range so that we can experience all the comfort of new gen cars.  Have you ever thought about spare parts prices, even for mahindra Verito, it cost around 2 to 3 times more for some parts than indica.  parts for tata vehicles are available in the open market and for others ???  I think the problem is with the service station guys, and I dont think all the service networks are like the same.  We are in touch with most of the service stations in tamilnadu, andhra, karnataka, and kerala and not experienced any difficulties regarding the care of the vehicle, actually all of them were excellent.  Do one thing, You can get the company's top official's number the service station itself and just write a mail to the right person.  If done in the proper channel, the service network people will come to you in no time and clear your problem.  Dont be upset, yaar.. Even the most reliable Innova was having complaints with braking from the first day we bought it.  Almost all the new cars will have some kind of problems during the first 3 services.

Areas of improvement Quality of plastics.  Electrical system is the main thing that needs improvement, I think it is substandard even in new vehicles.  Tata has evolved very much from what they had 2-3 years ago.

Fuel economy, Space and comfort, Value for moneyPoor plastics, electricals etc

I bought an Indica eV2 in feb 2012 as I have to travell about 150 km per day. Before zeroing on Indica eV2 I had test driven every hatch back diesel car in the price range of 5 to 5.5 lacs. I feel that I ave taken a right decision by choosing this vehicle as it delivers the mileage of 33 kmpl (on national highways) and 38 kmpl (on expressway). On service part the vehicle is regularly serviced at Ashok Auto Sales Agra and their service persons especially Mr. Kishor and Mr. Shakeel pay attention to every minute problem in detail.

Exterior Elegant sporty look.

Interior (Features, Space & Comfort) Features like power windows, music system are of good quality. There is so much of leg room and head room in the front as well as in the rear. The comfort of driver is taken care of by providing lumbar support. The cabin is silent and there is no disturbing noise.

Engine Performance, Fuel Economy and Gearbox The engine is very refined and the pick up is comparable to any pertrol vehicle. The vehicle returns the fuel economy of 33 kmpl to 38 kmpl. The gear shifing is very smooth.

Ride Quality & Handling Handle minor potholes and bumps without being felt in the cabin.

Final Words Value for money and Car of Choice.

Areas of improvement Plastic quality.

Mileage, looksPlastic quality

It's a best value for money diesel car .But it's very sad bcz it's discontinued but the spares are available .It has good space both at front and rear and the performance of this machine is absolutely stunning and the mileage i have no words.Its been 6 yrs i had bought this car it had let me down.

Exterior Old look but still looks good enough. Need some upgradation in terms of outer looks

Interior (Features, Space & Comfort) Interior is really nice in this price tag. Space wise, I understand it is best amongst all competitors. Comfort is always a USP for tata cars.

Engine Performance, Fuel Economy and Gearbox Unlike old indica's, this machine produces awesome power for smooth driving pleasure, however we need to change gears frequently in the traffice conditions as it will not lift from high gears, we always need to come down in 2nd gear once speed is below 20. Really this will frustate in the traffic conditions but once we cross the jams, the machine shows its power. I have driven earlier indica also and can say this machine is miles ahead. No power lag during overtake.

Ride Quality & Handling Ride quality is good but handling is not upto the mark. I feel the tyres should have been more wider to have better controle on road.

Final Words I am using this vehicle for personal use and can say it is pleasure to drive this. Some improvement required but seeing the price tag, it is really more than value for money.

Areas of improvement Tyre should be more wider. Fit n finish need to be improved.

Space, comfort, smoothnessOld look, fit n finish

This car interior space Will be super and maintainance is easy and engine capacity running will be like horse riding nice super performance Thank you TATA MOTARS All the best for your future achievement

Tata motors it self it is a problem once you buy the car. There are lot of manufacturing defects in TATA cars.

If you call the customer care (formally TATA data entry operation Services) you will be pathetic.

Customer Care Executive(Data Entry Operators) responsibilities.

Type the customer complaint exactly wrong.

If you review the complaint with some other executive you can find there will be total irrelevent in complaint registration.

If you query for existing complaint they will register a new complaint and kill us.

 

There is no call back on issue. There will be no feedback taken from customer. 

Close the call without any further information to customer. The typical irresponsive company.

The famouse slogan of TATA:

We are regret for the inconvienence caused to you.

We Understand you issue.

We would be able to register new complaint.

We appologies for the inconvienence.

Please not there is no positive answer from TATA.

Better not to buy any vehicle from TATA and keep your mind peace.

Tata Service Stations: This is next milestone of TATA running service centers with unskilled labours. They get training with customer car. The damage is charged to customer.

TATA motors is supporting to such service centers and spoiling customer money.

TATA MOTOR VEHICLE: ITS A DONKEY CART.

You are having a carThe car

Riding experience is very poor in new indica ev2 driven 10000/- kms.all the car makes noise all the doors makes a lot of noise poorest pick up as driving a loaded truck.it has just an average of 15-16 kmpl on highways and 10-11 kmpl in city in Diesel varient but company claims 25 kmpl moreover as going to service at Tata workshop they say average will improve automatically after some time