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    GREAT CAR BUT WORST DEALER

    16 years ago | Vinod

    User Review on Tata Indica Vista [2012-2014] Aqua 1.2 Safire

    Detail Review:
    Rating parameters
    (out of 5)

    5.0

    Exterior

    5.0

    Comfort

    4.0

    Performance

    3.0

    Fuel Economy

    4.0

    Value for Money

    PURCHASE:
    Not Purchased

    DRIVING:

    MY LIST OF COMPLAINS:
    1) TATA MOTOR'S SITE DOES NOT LIST THE DEALER 'AASTHA MOTORS', PATNA FM WHOME I HAVE PURCHASED MY CAR. HENCE I WAS FORCED TO TICK THE OTHER DEALER.OPTION IN THE GREIVANCES COLUMN.
    2) I GOT MY CAR DELIVERED ON 27 OCT BUT TILL DATE HAVE NOT RECIVED ANY ACCESSORIES.

    3) THE SALES EXECUTIVES AT THE DEALER ARE BASICALLY CONMEN FIT FOR FLEECE MARKET. FIRST I GOT SAFFIRE TERRA MODEL BOOKED BUT ON THE DAY OF THE PROPOSED DELIVERY WHEN I WENT TO ENQUIRE I WAS SAID THE THE VERSION WAS NOT AVAILABLE. I WAS AGHAST, THEN THEY ASKED ME GO FOR AQUA MODEL THIS AFTER I HAD GOT MY FINANCE PROCESSED AT SBI, PATNA. I WAS PROMISED COMPLETE MATTINGS, MUD FLAPS AND TAT SEAT COVERS. I AM STILL WAITING FOR THEM.
    3) THEY EXECUTIVES DO NOT RETURN MY CALLS. THEY TRY TO MAKE FOOL OF THE CUSTOMERS.
    4) I WAS DELIVERED THE CAR WITH A DEFECTIVE FRONT TYRE. IT IS HAVING MANUFACTURING DEFECT. OBVIOUSLY THE PDI WAS NOT DONE COMPLETELY AS FROM DAY ONE THE TYRE HAS LEAKAGE PROBLEM. REPORTED IT TO THE WORKSHOP ON 31/10/2008 (DATE OF PURCHASE 27/10/2008), WAS GIVEN A LETTER FOR GOODYEAR TYRE OFFICE, THE ADDRESS WAS FOUND TO BE OLD WITH MUCH DIFFICULTIES WAS ABLE TO LOCATE THE OFFICE HOWEVER, STILL WAITING FOR THE REPLACEMENT. IN THE MEANTIME  I RECEIVED A SMS FM TATA MOTORS ON 9/11/2008 THAT UR CAR IS READY FOR DELIVERY. HOW CUSTOMER FRIENDLY???? DUE TO NON-AVAILABILTY OF THE SPARE WHEEL I CANNOT  TAKE LONG JOURNIES AND THEN IN THE MEANTIME MY FIRST SERVICE (1 MONTH) IS NEARING SOON. IMAGINE SPENDING 4.3 LAKHS FOR A CAR AND WAITING FOR SPARE WHEEL.

    GREAT STYLE, SPORTY LOOKS, VERY SPACIOUS, GOOD FENOT YET
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