Buying experience of this car is good because 6-speed automatic gearbox works superbly at low and medium speeds, smoother and more refined, massive panoramic sunroof, punchy to drive, the new Harrier 2020 is a cleverly better package than the previous Harrier and is more compelling to buy. Ride quality is outstanding in this segment, a little firm at low speeds but once you pick up speed it steamrolls over everything. There is little bit body roll, but there is also good grip and you can carry rather high speeds through bends. Ride quality and handling is outstanding around the corners and highway stability is outstanding than the previous Harrier. Looks of this car are stunning and best in this segment, solidly build and the Harrier with its unique design and shades of Land Rover styling has already hit a sweet spot in the market. Performance of this car is amazing and it feels superbly off the block and quickly settles into a cruise. 6 speed Torque convertor doesn't feels jerky and you didn't notice it shift gears. It performs very well in city conditions, and when you venture out on the highway, the Harrier will hit three figure mark in no time and will also cruise at 100kmph at 2000 rpm. The improvement in performance is tangible and it reaches 0-100 in 11.25sec as against 12.24sec for the 140hp version. Servicing and maintenance of this car is very good and tata motors provide 5 year extended warranty for Rs 25,960 within 90 days of purchase and annual maintenance cost is around 40,000 for 5 years that's really good for big size SUV. The minimum distance travelled by Tata Harrier for 1st service is 10,000 kms and the estimated cost of 1st service is 4320, second service cost is around 5000, third is around 6000. There are some pros and cons of this car as follows:-
PROS:-
1.) Cabin space is really awesome at the front and at the rear and interior design and quality of materials using are good and feels very premium and genuinely top-class materials. Rear seat comfort is really outstanding and it offers best in class legroom, headroom, shoulder room, height, thigh support is best in class. Front seats get lumbar support which enhances better comfort for long drives.
2.) The Harrier large ORVM's and they create massive blind spots in the previous Harrier but this time Tata has reduced the size of ORVMs which are now sleeker and enhance outside visibility from the driver's point of view.
3.) Tata has improved the NVH levels, better refinement, and engine noise filtering has been reduced.
4.) Harrier continues to impress when it comes to riding and handling in good roads, bad roads and no roads, the SUV impresses with its setup that strikes a nice balance between comfort and being dynamically sharp.
5.) 6-speed manual and automatic feel smoother and slick to use but 6-speed torque converter automatic feels more energetic as compared to a manual transmission.
6.) Tata Harrier now gets a panoramic sunroof, power-adjustable driver seat, auto-dimming mirror, 9 speaker JBL system which boosts amazing sound quality, automatic climate control, rear AC vents at the window sides, Android Auto and Apple Car Play, connectivity system with 8.25 touchscreen infotainment system which enhances comfort for passengers.
7 ) Tata Harrier scores too much on safety and it includes Brake Disc Wiping, traction control, ESP, Hill Start Assist, Hill Descent Control, Roll Over Mitigation, Cruise Control, Speed Alert System, ABS with EBD, 6 Airbags, terrain response management (includes three different modes- wet, rough and dry which enhance better off-road capabilities), Corner Stability Control, Reverse Parking Camera and Sensor, ISOFIX child seats, Automatic Headlamps and Wipers.
9.) Tata Harrier is based on Land Rover D8 Omega Architecture platform and this platform derives better driving dynamics and torsional rigidity as compared to older platforms. Tata's impact 2.0 design theme with a higher set LED daytime running lights flanking a large Range Rover inspired grille. Tata Harrier has solid build quality. Doors shut with a prominent thud, good quality leather/plastics used in the interior too.
10.) The suspension, co-developed by JLR and Lotus Engineering, has the optimum balance between highway stability and off-road capability. The Harrier can dampen undulations and potholes very easily while offering enough space for five passengers.
CONS:-
1.) Fit and Finish is not great and we found the quality of some panels and fixtures to be not that great.
2.) Poor Rear Air Conditioning because rear AC vents are situated on the pillars. While they save up some legroom, the cooling efficiency is poor even on full blower speed.
3.) Use of handbrake is like an Aircraft which is chunky to use. Tata should try to come with Electronic Parking Brake in upcoming Petrol Harrier.
4.) The Harrier's Hydraulic Steering Wheel is a weak link. It has the inconsistent feel and is prone to a bit of torque steer. Steering response is not perfect as the compass steering because the compass steering wheel very much balance and feels very confidently on the highways.
5.) The drum brakes at the rear could do better feel too. They lack bite and excessive pedal which isn't great and Harrier stops quite effectively under hard braking. Tata Motors should try to think about the Harrier Braking Performance and should come with all wheels disc brakes.
6.) It misses some features such as all wheels disc brakes, Electronic Parking Brake, connected car technology, 360-degree camera view, front parking sensors, ergonomics could do better, dual-zone climate control.
7.) No petrol engine