Tata Motors is Most Unreliable Car Manufacturer and Poor Engineering

I bought Aria Prestige 4*4 in August 2011, as I was happy that an Indian Company has launched premium Vehicle. However, I regret to have purchased this vehicle as This has proved to be the most unreliable vehicle I have ever Come across. How? I will narrate it;

1. Within a week of purchase of Vehicle I found 2 Bridgestone tyres to have cracked from the edges(Near the Lining) in a similar fashion. Company told it is external damage.

2. Within 30 days there was a crack in the windsheild and the Company said it is an external damage I got it replaced at my own cost but It was in the work shop for 10 days.

3. Within 3 months of purchase and 6000 KM of running (I am based at Nagpur) I went to my sisters wedding from Varanasi to Kanpur and in the mid Highway the car stopped abruptly we had to leave the car to be towed to nearest workshop in Allahabad and was Informed that some nut in the Gearbox fall on the sensor and the sesor got damaged which had to be replaced.

4. It has happened for 3 times that front left side tyre got damaged after bumping on a pothole...It seems that the weight of the vehicle is a big disadvantage and on Indian roads it damages the tyres and alloy wheels very often... I have changed 7 tyres in 48000 kms of running till date...It seems that the car is not made for Indian Roads.

5. Till now power window is changed twice (though Covered within Warrantee) But you have to face inconvinience when your window is not working in the month of May with 45 degree temprature and in a City where you have gone for vacation you have to spend a whole day to get it replaced

6. My rear wiper was damaged within 3 months of purchase but the workshop could not manage to replace one as it is always out of stock.

7. I had to go to an important family function in kanpur by hiring a taxi as the Workshop people said that there is some problem in the suspension which needs to be checked when i took the car to the workshop a couple of days before the trip as I wanted it to be serviced before I take it on a long tour...Only to comeback and find that nothing wrong was found.

8. Very recently while coming from wardha to nagpur the Car bumped on a regular pothole at a speed of 30-40 kmph the tyre got burst and when I took the car to the workshop there was some problem with the alignmenet of the wheel it took 6 days to inform me that the Chasis got bent and we need to do a major work now my vehicle is in the workshop since last 18 days and i dont know when they will resolve the problem. In fact every one is surprised to learn that such a sturdy looking UV got the Chasis bent by bumping a small potholes while during the ad campaign on TV they showed that the secret agent driving the car is Jumping it. It shows how this company had been indulged in misleading ad campaing. It exposes the ethical side of tata group which had been respected for its ethical practice now for me who purchased this vehicle only because it came from Tata regret that decision.

8. To add to all wooes the customers service at the dealership/authorized centers at Tata Motor is so bad that whenever i took the vehicle (Costing 16 lacs) took it for servicing I am treated at par with the taxi drivers of Indica and sumo who bring their respective vehicles for servicing. I am made to wait for at least 1 hour before someone attend the car and It has never happened that the vehicle is delivered on time. One can see the record of service station to find that in last 24 months the vehicle has been in service centers for more than 50 days on various counts. The response is very poor yet the tata company and the Agencies are very particular about the feedbacks. The representative insist on signing a blank feedback form while giving the delivery of the vehicle. They also nag you to give 10/10 during telephonic feedbacks though many a times service is poor. very recently while I got the service at 45000 KMs and within a couple of days the Service light started blinking and message of engine system fault/restricted performace started flashing and the vehicle was also not running smoothly. I doubt that the workshop really changed the oils and filters. Till date nothing happened or I recieved any call from the company despite complaining or giving adverse feedback during a feedback call.

In fact the car is so unreliable that I do not dare to take it on long drives. In fact since last 12 years I use to take my wife and 2 daughters on trips of 2000 Kms from Nagpur to Varanasi, Kanpur, Pune, Mumbai, Kathmandu etc. by rod without any driver. I had Maruti Zen, Scorpio and esteem but all of them were more reliable and sturdy than this car.

To all the people like me who in order to opt for Indian Companies due to a feeling of nationalism are suggested to take an informed decision based on experiences of people like me.

Comfortable InteriorsEngineering defects, Poor Quality of material used, Very Unreliable, not made for Indian Road, Bad