Fortuner 4x2 AT: Delicate car

Exterior Very good looks. Imposing.

Interior (Features, Space & Comfort) Comfortable seating and space. Good seats though lumbar support missing. Finishing not as good as the Innova.  Looks a bit cheap. Music System very tacky. FM radio has very poor quality reception.

Engine Performance, Fuel Economy and Gearbox Strong Engine. Fuel Economy – city driving (Bangalore) 7-8 kmpl, highway 11 kmpl.

Ride Quality & Handling excellent ride quality and handling. Though steering mechanism is very delicate. Goes off alignment even on small potholes. Facing this problem from the 2nd day onwards. Dealer not able to provide convincing explanation.

Final Words Excellent vehicle, though Steering wheel goes off alignment even when the vehicle encounters small pot-holes within the city. My car started giving problems from the 2nd day of use. Have taken it back to the service centre thrice till date. Ravindu engineers warned me not to drive the vehicle on bad roads.  Our Three year old i10 performs much better on bad roads. No problem till date, and we really drive it rough. So now when we have to drive on bad roads, we take the i10, and only use the Fortuner on good roads. I have written several times directly to Toyota, and they keep on bouncing me back to the dealer. Finally gave up.

We made the mistake of buying the car from Ravindu Toyota (Bangalore).  Bad service. They are clueless. And are unable to replace faulty accessories even though they are supposed to be OEM.

Areas of improvement Better customer service handling. Improve on interiors, especially the music system.

Strong engine, good looksdelicate steering mechanism. tacky music system