NOT WORTH THE RISK, BETTER OPTINS IN THE MARKET

I had bought a Tata Tiago XZ in Jul 2016 because the design and the features were attractive. However, the vehicle has been fraught with problems immediately after purchase.

Three months after delivery of the vehicle the fuel pump broke down, which was replaced by the company, however, the dealership at Visakhapatnam took one week to get the spare from Pune, during which I had to bear the inconvenience of using a Taxi. That was not the end, six months down the line the clutch wire broke and I was stuck roadside, the company did fix it again and informed us that these are teething issues with a new launch.

Now exactly after two years the battery has broken down and had to be replaced. The warranty provided by TATA is 18/21 months and therefore I had to spend Rs 6100/- for change of battery. Interestingly, the authorized service centre is replacing TATA batteries with Amaron batteries with a 2+2 year warranty, which suggests that TATA themselves aren't sure of their own product (Average battery life as per Exide website is 5 years).

During the last two years the vehicle had to be sent to the workshop SIX TIMES. i.e. thrice for repairs and thrice for regular servicing. Despite being so regular with maintenance and driving very carefully within the city/ single handed, the performance has been very poor. Small parts like the door lock knob, the cabin light overhead switch is of poor quality and keep malfunctioning. I have owened other Indian and foreign branded cars like Mahindra, Hyundai, Honda and Maruti which have been much more reliable.

I would not recommend this vehicle to my friends and family and to you as well. Except for the music system, the rest of the car is substandard. TATA should not attempt  manufacturing passenger vehicles if they plan to have poor quality standards.