Pathetic customer care service

Exterior Very good.

Interior (Features, Space & Comfort) Very good.

Engine Performance, Fuel Economy and Gearbox Excellent and the fuel economy has only improved over the period.

Ride Quality & Handling Good and it is comfortable.

Final Words Would recommend the car but for the service of its dealers and the lethargy of the customer support system.

Areas of improvement They need to be more customer centric and try to solve the problems of the customerse. The customers are not fools who can be ignored and taken for granted. The company does not respond and very smartly ignores the problems of the customers. I think TATA has no control over its dealers (at least the one I bought my car from) and they themselves do not reply to the queries and problems.

The attitude is - You have bought the car now go and take a ride. Do not disturb us.

I must have written to them at least 5 times and there has been no response. The dealer is trained enough to dodge all problems and make you feel responsible for the problems created by them.

Good car but the company' customer service spoils allTATA support system and service provide by its dealers