Tata Harrier [2019-2023] User Reviews

I purchased this car 7 months back and have driven it for 13k kms. Recently I had a near death experience when steering wheel froze while driving at 100 km/h. I was lucky to stop the car before hitting side barrier. Service center changed the parts but couldn't explain why it happened in such a new car. Now I have zero confidence in driving it. Customer service said Tata is not responsible for it, it is driver's responsibility, we can just fix the problem.

1. Buying Experience : -> ABC AutoLink Vadodara, Worst service from a dealer, no proper arrangement, no internal communication between their employees, no good vehicle pre delivery check (i got vehicle with one tail light not working and firmware of my music system not upgraded to latest), and after sale service is pathetic (been 3 weeks and still waiting for my accessories to be fitted.), No co-ordination when you visit them, my last word, NEVER EVER buy even a pin from ABC AutoLink. 2. Riding Experience: ->City Driving: Its a huge vehicle, so in city traffic its pain to drive but as like any other big SUV so no complains on that, however harrier has its connectnext/drivenext system that helps you improve your driving skills during driving & post driving analysis of your trips using their drivenext app. -> Highway driving: I have been on a long run once, it was 440km drive in a day, vehicle roles good, acceleration and braking is awesome, stability of the vehicle is superb, however the clutch is hard and long, also the power steering is hydraulic instead of electronic (so it feels bit heavy), i feel the gear knob is little awkwardly placed back so you have to keep your hand little back that gives little pain over long drive. horn is extremely hard pressing it for a day and your ankle muscles starts to pain. gear is also i feel little hard and it has 6 gears so you keep on changing gears on highway as well when driving between 60 to 100. that's also i feel little annoying. the cruise control works good and using it improves mileage drastically, overall if you are not on expressway you get tired driving 300+ kms. -> Off road driving: still waiting for my next photography trip with new car when this beast gets its first off road drive, i will be updating this review after that experience. -> Driving modes: My variant (XT) of harrier comes with three driving mode (City/Economy/Sports), city mode in traffic & sports mode on highway works quite well, its basically the difference of how vehicle accelerates, by definition Economy mode suppose to improve mileage i tried it on highway but it doesn't feel like its helping much moreover you loose fast acceleration but i still need to try that again, in city the economy mode does not seem to improve the fuel economy much compare to city mode. also one annoying thing is every time you stop vehicle the mode shifts default to city. i want it to hold the mode while i stop on highway or in city for small breaks. overall i reached upto mileage 17.8 on highway and avg 11.5 in city drives. i dont know its good or bad for harrier, i will find out that once i meet someone else who has harrier. 3. Details about looks, performance etc.: -> Infotainment System : the music system from harman is great, it plays like rockstar, however the connectnext head unit app is pathetic, using android auto and it crashes twice in a hour. once the steering mounted push to talk button completely stopped working for whole day, also it doesn't have much features, overall the vehicle does not have much configuration possibilities which i believe it could have been, music system touch screen feels like 2010 not smooth and responds slower than modern day phone screens, rear camera resolution is very low and frame rate is also very low though it does the job overall. my variant of harrier (XT) comes without sub woofer and amplifier which is not the case in top model, the top (XZ) model comes which subwoofer and amplifier, i asked the dealer if i can purchase the same seperately from them and get fitted in my car which they straight away rejected. which made me sad since i am music freak and during test drive of top model i felt like the woofer really adds value. which is not in my car but the existing system does the good job. so if you are not music freak its fine to go with stock music system. -> Air Conditioning : Air conditioning works good, does the job, vents on front seats are placed quite close so it feels good, on a rear seat they are placed on door side which is also new and unique design. one bad thing about air conditioning system is it does not completely isolate outside air when you set mode to recirculate inside air i noticed that because i can smell outside stuff which is never the case in my Maruti suzuki swift. ->Space and other comfort: ; its a specious vehicle, you will never feel any space problem at any place in the vehicle. though the door open knobs are placed little back so you need to move your hand back to open them (bit annoying). the interior of the vehicle feels very rich, the material being used feels premium, dashboard is awesome. The rear view mirrors i feel are hugh (i think its required) but i believe they are wrongly placed, it block my 90 degree to 45 degree side window view, which i feel its crucial to see vehicles coming from side while approaching crossroads, it could have been placed little lower to keep the view clean. -> Various noise : the vehicle is noisy as is with the other diesel engines, it vibrates as well, but its in control i think, the music system overrides that noise so its not annoying me atleast. but i will be writing more about it once i drive jeep compass which has same engine and XUV500 to put this to comparison, to compare it with my old swift diesel does not make sense since both vehicles are quite different in nature. gear shift noise annoys me a little vehicle makes engine stall noise during second gear clutch press when the RPM close to 1000, slightly below i understand but also sometimes slightly above 1000 as well which does not happen in my swift), during test drive i talked about it to sales representative and he tried to convince me that its a feature in compass, harrier & XUV500, to keep RPM high to avoid damage to engine (he suggested that basically at the places where i can accelerate my swift in second gear for harrier i need to go to first gear) which i am not following for now. -> Exterior look : exterior look of the vehicle is amazing it looks stylish and premium, so the interior. 4. service and maintenance, : 3 weeks only and first service still due, i will update this review after my service experience. 5. Pros & Cons. -> I think i mentioned everything in above topics related to pros and cons of the vehicle. still lets try to summarize Pros : 1. Stylish & premium Exterior & interior 2. Good ground clearance 3. Good infotainment sound quality. 4. Spacious vehicle. 5. drive modes, good fuel economy. Cons: 1. pathetic infotainment system response. 2. low resolution rear view camera. 3. outside smell isolation of Air conditioning system. 4. Less configuration features 5. wrongly placed rear view mirrors. 6. gear shift noise.

Tata Harrier is the first step to my favourite car bcoz it comes in the list of one of my favourite cars, it's style is just mind-blowing and it's performance too, tough car and very powerful. comfortable seats front as well as back seats, spacious too

I have got my Tata Harrier delivery in Dec 21 2021 and was not driven much .On Jan 2 during a mild bumper to bumper traffic for 10 to 15 mins , smoke started coming out of the Bonnet and we immediately came of the car and called service center to send us mechanics from Tata, they came within 15 mins and we drove to Tata Service Center . They told me that this is my driving issue and I have to adapt to this new car since I was driving a heavy engine suv which cannot pull in 2nd gear . I kept my harrier in service center on 14 Jan 2022 and demanding for a free clutch plate replacement since this issue is faced by all new Harrier buyers . Till now I have not received a call from the Tata Higher authorities regarding the free replacement of clutch plate and my harrier is still in service center as they are checking if this is my driving issue or the car issue and if it's my issue I have to pay 30,000 for new clutch plate. Tata what kind of car did you build that I have to change my driving style .Till now I have not faced any issue with duster, Scorpio , Bolero .Please fix this issue asap

Bought this car in March and two times horn pad has been changed, central locking was defective and to service this they opened the whole right side of my Harrier. If you want to see the opened harrier you can contact me. I have not been driving the car from last few days because I am scared that when I start using my car, it will go to service center for 1-2 months.

The harrier drives well but has a big problem in design for tall people. There is no space for the left leg as the centre console keeps hitting the knees. How come Tata designers missed this. The sales man was also quite ok and said many people complained but Tata has still not changed this. My Maruti Ignis has more space and legroom for drivers. This sole reason has gone against deciding to buy the car. Hope somebody at Tata is listening.

Hi, I am writing this review after using Harrier XZ variant after using 7 months. From day one I faced delivery time line problem with dealer Orange Auto, Hyderabad i have waited 20 days after promised time of delivery and coming to vehicle there are lot of problems with this car like wiper blades noise and crackling sound, infotainment is another nightmare what ever the phone you connect it will hang display, main thing in this vehicle problem is malfunctions of various driving modes, ABS, etc, every mode you got with this vehicle, If you ask about this problem to service engineer he responds with answer the vehicle is manufactured like that we cant do anything for any question he reply the same. The main problem with my vehicle is interior roof is falling down, no one knows how to fix this and still problem remains the same and TATA persons are still evaluating how ro resolve the issue after 6 months of complaint raised. I bought this vehicle in thoughts process of our Indian auto industry is developed, But it still need to lot of R&D in vehicle interiors, Engine Tuning, use of quality of plastic etc. I suggest buyers not to go with this vehicle.

In my experience vehicle can’t hold on a slop road more than 5 minutes in first gear. If I will do so smoke will come out of vehicle by burning clutch.I bought harrier in May 2019 and driven 2400km .I am facing clutch issue 3rd time .I upset totally today in kannur town when I was stuck in traffic on a slightly slop road for 5minutes.Suddenly smoke come out of vehicle and people on other vehicle started yelling . My family also started crying when smoke come out through ac vent.I switched off vehicle on the road and asked family to get out of vehicle. Around 30minutes I and my family stuck on road only because of this great vehicle .After knowing this my friends and relatives started to blaming me regarding my decision to buy harrier. My request to Tata is that you pls check these kind of basic things of a vehicle before launching.Other wise people will loose trust on Tata as an Indian company.

I am using Tata Harrier XT dark edition from 2020 February. My buying experience was not good with the dealer. Should have been provided more information and on how to talk to the customers. .It's one of the best looking car in this segment with good interior and ride quality. I have done approximately 22000 km and not a single issue till now,. The average I get in city is 13 to 15 km/l and on highway its 17 to 20 km/l. It depends on driving. Maintenance cost after 15000 km is around Rs. 8200/- excluding labour charge because it's free, but the experience is not good from service center. I will change my next service. Pros. Handling, Comfort and Average. Cons : Clutch. Music system hanging issue, some interior paint quality is not good it's getting faded.