Horrible services and support! was forced to cancel the booking!

I am sad to communicate that Skoda has provided us one of the worst booking experience ever. We booked a Skoda Rapid Ambition+ (Brilliant Silver) from Singh Motors, Patna, Bihar on 2nd of November 2013. They took 50k as booking amount committing Delivery within 2 weeks to max end of November. Later when we followed up for delivery, they updated us saying this color is not getting manufactured at all, and hence pushed us for a white color (which we never wanted). In spite of us asking them several times to refund the amount, they kept us waiting for a long time, every time pushing to go for a white model! I raised a complaint against this on the Skoda India helpline but to no use!

Hence I can openly say, I have no faith in Skoda India Support. I feel cheated by the dealer and on top Skoda India was not helpful at all. For sure I will never suggest anyone to go for Skoda, looking at the horrible pre-sales support, One can expect the quality of post sales support!

Finally we cancelled this order! One can take late delivery but trust once lost is impossible to get back!