Renault Scala [2012-2017] User Reviews

Dear Sir,

We are suffering till today for following:

1. Car is without number plate (No documents of RTO submitted).

2. No mats in the car and.

3. Zero Depreciation Insurance not given whereas we had paid for it.

4. No account of payments given.

5. They are not taking any phone calls now.

Other things as mentioned earlier are also their which are out of reconciliation. My detailed mail to Customer care remained unattended so attached below.

Dear Sir, Further to mail below we are to inform you that today also we tried to contact both Mr. Pramod Singh +91842583XXXXXX and Ms. Anju +919664XXXXXX more than 10 times but both are not answring the calls. To our surprise we received a call from +912241XXXXXX that our number plat has been made but they do not have any person to deliver.The person (a girl) called refused to disclose her name. She was not aware about the car mats. Your immediate intervention is required otherwise we will be boud to move the consumer court.  Dear Sir, We are to inform further that the dealer's representative had sent the vehicle to our residence without proper documents i.e. 1. No car Number and/or No RTO documents 2. We had paid additioanl Insurance premium of about Rs. 7,700/ for Zero Depreciation but only a normal Insurance policy had been taken. 3. Receipt of amount paid and relevant bills of amount appropriated not given Car had been sent with a new driver without any company representativ. Further we are told that the car can not be used without car number so if you want to use then use it at your risk. They have not given essential asseories worth Rs. 3,000/ like mats etc as mentioned in price list whereas they promised us to give the same without any additional charges as part of December booking discount. Their are so many other issues in the car which are unable to state in the mail. Hence we have not accepted the delivery of the car as a good delivery. They told us that they will call us today but till now no phone call received they have switched off their mobiles.   You are advised to take action on priority and look in to this.  Dear Sir, We have booked a Renault Scala desile car at your VASHI NEW Mumbai Branch Contact persons'mobile number is 09664XXXXXX Ms. We have booked the car on 24th Dec. 12 and paid 100% amount on 27th December, 2012 and requested to get us the Car RC dated January, 2013. (Cheque debited to our account on 29th December) Since that time we are informed that car will be delivered to us with in 4-5 days (i.e. latest by 5th or 6th January as 1st may be a holiday. However after 2nd January onwards some excuses are being given and car is yet to be delivered. We understand that the process of RTO had not been started on 2nd and that has resulted in whole delay. Some of the forms had not been obtained till 2nd and we were made to rush the same on 2nd Jan. We had requested at the begining that we shall get the car latest by SUNDAY or in any caseby Monday that is 7th January, 2013. It appears that either the RTO work is being given to an outsider and he has delayed the process or it is the negligence of the person handling the matter. Now to our surprise we are being informed that Car number is yet to be received and is likely to be received only after 6pm on 8th January. So car can not be delivered even on Tuesday 8th January. We asked to conatct us to the branch head but no care is being taken. We request you to intervene and resolve the issue today itself. Car booking made in the name of my wife Sujata Bhudeka Regards/Sampat Bhudeka 09819XXXXXX/ Sujata -9821XXXXXX.

Interior (Features, Space & Comfort) Bad.

Engine Performance, Fuel Economy and Gearbox Bad.

Ride Quality & Handling Bad.

Final Words Worst service during sale so you can imagine tge after sale service.

Areas of improvement They shall close.

Nothing is goodAll bad

Exterior

The exterior is sporty  , nice catching looks ( better than sunny )   with 15 inch alloy wheels and rear has good chrome finish ... how ever the front chrome is lesser for mid variants .

 

Interior (Features, Space & Comfort)

very comfortable, you can play foot ball inside , good sedan for family .. the chrome lining inside the instrument panel and all has litttle chrome and looks premium

 

Engine Performance, Fuel Economy and Gearbox

delivers good power even at top gear  most of the times you dont have to push the gear down for over taking ...  but feels a little lag from 0-60  , slightly noisy

 

Ride Quality & Handling

good . good for long drives . handling is also good . the car has very good stability  and delivers good power too 

 

Final Words

 I bought it for my family in thiruvananthapuram, kerala .the car is a good sedan with good power and is comfortable ... i couldn't test the full power of engine as in kerala the allowed max speed is 70km/hr 😢 

Areas of improvement  

 need to add usb and some more  add ons  for this price .

 

Powerful , designno usb support for mid version even for this price

Exterior

People do turn their necks to see ur car, so you can imagine the style, looks this car has. Ground Clearance perfect for Indian Roads.

Interior (Features, Space & Comfort)

 Amazing comfort not just the driving but also from every aspect..comfort is extraordinary. Awesome leg room for both front and back seats...same with the boot space.

Engine Performance, Fuel Economy and Gearbox

I have been using this car from past two months.....and I have not took it for first service yet, I am getting an average of 17Kmpl in the city and it is tend to increase after the first service. I have not taken it no highway yet, however those who have taken have claimed milegae between 25-27KMPL.

Ride Quality & Handling

 Just awesome....drive it and you will love it.

Final Words

 If you are planning to buy a sedan which has luxury, which has all the required capabilties...USB Ports(2), IPod attachment, GPS, Auto Climate control...u have it all.

Areas of improvement  

 Though the current display of climate control and music system is good...however it could be improved much more.

 

Style, comfort, space, fuel economy, shape.Climate & Audio Display

Exterior

 Good looking front , avg. back portion. Plates are a little thin compared to vw or skoda. Well designed wheel alloys. paint quality is avg. Better to do some teflon coating or somthing. Head lamp design is world class, but may require a little powerfull bulb. Chromium touch all over the exterior parts looks good. Stock tyres are just ok

Interior (Features, Space & Comfort)

 Lot of good space . good comfort for even my grandma. Dash board is avg quality . player is good. But i changed my player to jvc 70bt fits perfect in the dash. Nice safety items including 2 airbags, abs..etc. steering mounted control is a basic thing. A little rattling inside my door panel , may be beacause of my custom made high power speaker . Rear vent fan is a good thing. A very good young famly car. i travel 230 km at a strech every week end back home. we never felt any discomfort. 

Engine Performance, Fuel Economy and Gearbox

 Proven Engine. Engine power performance  is a kind of mixed deal with fuel efficiency. Good pickup and high way performance. i've clocked around 25000 km in my car, the best FE i got is 26 km/ L in smooth highway @85-90 km/hr , worst is 14 km/l in city heavy trafic. Gear box is also a good thing to use. BUt sudden overtaking need a plan with gears. But i dont care, since its giving me something in return ( FE)

Ride Quality & Handling

 Ride quality is good. Suspension is one of the best. Steering is good and accurate. not over corrected. Ground clearance is better than most of the cars in its class, but still makes mark at the bottom. Turning in city traffic is not horrible. Due to the length , need more planning than a hatchback during turning ,thats all.

Final Words

 Good looking matured Family car . adequate power and great comfort for passengers also with very good fuel economy

Areas of improvement  

 Rear and side design curves. Interior plastic quality. Bluetooth and usb connectivity in all models.

 

space/comfort , safety items on RxL version, better looking front, boot space, Fuel efficient,side styling.

Exterior Very nicely crafted. the redesigned tail lamps are very nice. the crome strip that enters the tail lamps is excellent. the front end is also very pleasing. The side view of the car is very excellent. it gives the feeling of a rich car like the merc c class. 

Interior (Features, Space & Comfort) There is no exemption for space. it comes with a keyless start stop system. the seats though come wrapped in leather. there is lots of space at the front and acres of legroom at the rear. auto matic climate control, ABS, ESP, EBD across the range and and also gets equipped with twin air bags.

Engine Performance, Fuel Economy and Gearbox The K9K 1.5 lt diesel engine is a solid work horse. its got a wide spread of power.it builds pace gradually. in the mid range it feels really powerful. it gives you good responsiveness. its great for city usage. but in ghat sections you need to work a bit more but its not at all a problem. it is a free revving engine. the gearbox can feel a bit notchy when shifting quickly.

Ride Quality & Handling Unlike the sunny, the 15" rims are only available on the top end variant, the scala offers the bigger wheels on the mid and top end variants. the scala's ride quality is pretty good. at low speeds it feels more pliant. but as the speeds build the ride quality still feels quite composed, soaks up bumps quite well. the scala will offer a calmer back seat experience. hte additional weight of the diesel engine and the bigger wheels give the scala a bigger air. the steering is very direct. it is very light at low speeds and weighs up nicely as speeds build. you can chuck this car around corners which you cannot do in case of sunny. because this car has a slightly stiffer suspension.

Final Words So the renault scala is a perfect family car. go for it and you wont go wrong.it is self experncie

Areas of improvement music system is very bad it is not worthy for this much of money and The rear air circulation vents can be replaced with ac vents. for a change from sunny. so that the rear passengers can feel still better comfort. but its very nice and .

space and fuel economymusic system is very bad

Exterior Very nicely crafted. the redesigned tail lamps are very nice. the crome strip that enters the tail lamps is excellent. the front end is also very pleasing. The side view of the car is very excellent. it gives the feeling of a rich car like the merc c class. 

Interior (Features, Space & Comfort) There is no exemption for space. it comes with a keyless start stop system. the seats though come wrapped in leather. there is lots of space at the front and acres of legroom at the rear. auto matic climate control, ABS, ESP, EBD across the range and and also gets equipped with twin air bags.

Engine Performance, Fuel Economy and Gearbox The K9K 1.5 lt diesel engine is a solid work horse. its got a wide spread of power.it builds pace gradually. in the mid range it feels really powerful. it gives you good responsiveness. its great for city usage. but in ghat sections you need to work a bit more but its not at all a problem. it is a free revving engine. the gearbox can feel a bit notchy when shifting quickly.

Ride Quality & Handling Unlike the sunny, the 15" rims are only available on the top end variant, the scala offers the bigger wheels on the mid and top end variants. the scala's ride quality is pretty good. at low speeds it feels more pliant. but as the speeds build the ride quality still feels quite composed, soaks up bumps quite well. the scala will offer a calmer back seat experience. hte additional weight of the diesel engine and the bigger wheels give the scala a bigger air. the steering is very direct. it is very light at low speeds and weighs up nicely as speeds build. you can chuck this car around corners which you cannot do in case of sunny. because this car has a slightly stiffer suspension.

Final Words So the renault scala is a perfect family car. go for it and you wont go wrong.

Areas of improvement The rear air circulation vents can be replaced with ac vents. for a change from sunny. so that the rear passengers can feel still better comfort. but its very nice.

Space, fuel economy, style, comfort, VFM, better to look at than nissan sunnyNothing yet. neatly redesigned not like the sunny.

Exterior Give a feel of large car but more sharpness is required.

Interior (Features, Space & Comfort) Space is good and seating is comfortable however rear seat is slippery when brake is applied.

Engine Performance, Fuel Economy and Gearbox Fuel economy is good but shifting of gear is not smooth. Some times cabin is noisy.

Ride Quality & Handling Not good not bad, looking to the nsize of car rear side needs improvment.

Final Words Give a feeling that you are driving a premium car but needs more luxury features.

Areas of improvement No cool Glove box, Not bottle Holders in back seats. Central Arm rest should be improved and more space should be created like INDIGO CLASSIC XL. Independent AC vent in rear side should be provided. Coat hangers and goggle box is also needed.  Service provied by dealers is not satisfactory. Staff of dealers needs more training to handle customers. more authorised service centres like maruti have must be opened.

GOOD FUEL ECONOMY AND ENGINE RESPONSEGEAR SHIFTING IS NOISY, NO BOTTLE HOLDERS IN BACK SIDE

Exterior It is an elegant car. Its front view gives you the sporty feeling and rear view gives you the premium class feel. Its beautiful and attracts everybody. Everyone will ask you its details once you purchase it. I simply love its style.

Interior (Features, Space & Comfort) Very Comfortable seats, its too much spacious  (uncomparable legroom in front and rear), beautiful from inside as well and it is a feature packed car. Its interiors are similar to sunny but its seats are more comfortable and you feel rich while sitting inside.

Engine Performance, Fuel Economy and Gearbox I am getting mileage of around 19KMPL in city conditions and I dont think you can ask for a better mileage from 1.5 L engine.

Ride Quality & Handling Great in handling i.e. very easy to drive, it absorbs all the shocks on the road.

Final Words Its an awesome car and I totally recommend it for any one intending to buy a feature packed stylish and elegant sedan.

Areas of improvement NA.

Elegant in Looks, Great Mileage, Spacious and ComfortableN/A

Exterior

 Looks very impressive

Interior (Features, Space & Comfort)

 Very spacious, Big boot.  However there are no bottle holders other than in arm rest in the back seat.  Also, no arm rest in front seat ; It would be good to have bottle holders in rear doors

Engine Performance, Fuel Economy and Gearbox

 Engine performance is good and feels smooth in city drives.  The drive over the pot holes can be felt.  There IS a bit of noise on high ways at high speeds, however we get used to it after a while.  Fuel economy is good in cities as well as high ways.  Actual in the city, the mileage is much better when compared to similar sized cars, that too automatic.

Ride Quality & Handling

 

Final Words

 Overall i am very happy with my car as well as service from Trident, the dealer in bangalore.  My car is due for its first service this month.  

Areas of improvement  

 

 

Exterior (Looks), Spaciousness, Big boot, smooth driveNoisy at high speed