Regarding my Renault Car - Kwid RXT

With Due Respect,

Respectable Sir, I have Kiwid car with registration number CH01XXXXXX number.

I was feeling proud to be owner of this car, but not now. 2 weeks back I was driving back from New Delhi to Chandigarh along with wife when on plain road while driving at the speed of near 20kms/h (just got out from my relative home from inner road towards outer road), my car's front downwards arm got broken and car got down on road. All of sudden everything from front of car got on to road. Everyone around came for our rescue.

I got it sent to local agency of Renault and they said this lower arm can not break, my uncles also have same saying that this can't break. But this happened.

With assistance of local dealer and service station that arm got replaced under insurance BUT I have no confidence in driving this car at the moment, I am not sure where it will break down. I have called customer care as well as Chandigarh based agency also, but both not treated my concern with much care. Chandigarh service centre manager even not met me. This really broke my confidence in using this car.

As per situation I strongly feel like this car should be tested and checked thoroughly with your automatic equipments so that I can feel confident that this is correctly repaired plus all of its parts are in good position. I also want a certificate about fitness of this car after all checking done.

Please let me know when and where I can contact to get this done?

Thanks,

Regards,

Navdeep

Mobile: +919569XXXXX