POOR SERVICE EVEN BEFORE YOU BOUGHT THE CAR

Exterior GOOD.

Interior (Features, Space & Comfort) DECENT BUT LOW QUALITY PASTICS.

Engine Performance, Fuel Economy and Gearbox OK JUST OK.

Ride Quality & Handling OK.

Final Words CAR MIGHT BE OK BUT NISSAN HAS TO IMPROVE THEIR SERVICE.

Areas of improvement Post test drive we decided to buy the car as my husband was crazy for an SUV. We tried duster too but found Terrano better. Booked the car with a 1.5 lac booking amount. The dealer said the booking amt is 1 lac but give us 1.5 as we will soon deliver the car to you. We trusted & gave the amount. Post speaking to family we upgraded from the base diesel to XL D version mid version. The dealer informed us that they will revert with on the car delivery but will take a months time... We waited patinetly and expected the dealer to call back but got no response, so after 3 weeks we went to the showroom and asked for the delivery date and balance money allotment as its a 13.4 lac car. We even asked him if the car will take another 15 - 20 days to arrive. The reply was clear no, it will be ready before that. My husband sold his old car thinking the new will arrive in the next 10 days. So we waited for a month and again followed up with the dealer who now adds a new story... The car hasnt got manufactured yet... So now a week before we were to get the car within 15 days and a week after the car is not manufactured.... We were thoroughly disappointed and cancelled the booking and wrote an email cancellation. Now its more than a week & we are still not got our booking amount… the dealer keeps on saying he will revert and doesn’t… approached with a complaint on Nissan Terrano facebook page & the team makes a mockery of me by joking on my complaint. Nissan isn’t serious with their buyers such a bad experience on digital is a shame. SHAME ON YOU NISSAN WILL NEVER RETURN TO YOU EVER. OTHER BEWARE AT YOUR OWN RISK.