நிசான் மைக்ரா [2013-2018] யூசர் ரிவ்யுஸ்

I have very bad expericence with Nissan India.First one year performance is good.after one year we meet lot of Complaint's surely and money drain. If you intrested purchase nissan vehicle.first you open a workshope,get good and aware techinician,to maitain nissan vehicles. Otherwise your the member of money drain scheme. its parts durablity is one or two years. Below average quality parts.my car driven 16000km. only. I have faced a complaints for camehaft, AC complaint. its camshaft replacing price 50,000/- AC complaint rectifcation charge 10,000/-at extented warrenty time. My car have hevy sound like goods vehicles. nissans prime motto is maximum sales. I Suggest NEVER TAKE NISSAN VEHICALS IF THEY ARE NOT INTRESTED TO GIVE SERVICE AFTER SALES.

1) Report the matter to Nissan Corporate office bcoz most times dealers are interested in only selling & not after sales service.

2) If no satisfactory action then send a legal notice thru Consumer forum & take the company to task.

3) Make sure you buy your next car which runs on CNG.

If NISSAN want's to do business in India then they must have same ethical standards that Nissan would have worldwide.

AverageFair

Exterior OK.

Interior (Features, Space & Comfort) NOT SPACIOUS.

Engine Performance, Fuel Economy and Gearbox NO COMMENTS.

Ride Quality & Handling DEALEARS ARE NOT O.K. 

Final Words AFTER REPEATED FOLLOW-UP AND COMPLAINTS TO NISSAN MOTORS AND DEALER FAULTY EXIDE BATTERY HAS NOT BEEN REPLACED. 

Areas of improvement NISSAN TO SEE THE LESSON LEARN FROM THE OTHER COMPANIES LIKE HYUNDAI AND MARUTI. THEY ARE PROMPT IN PROVIDING THE SERVICES AFTER SALES. BUT DONOT EXPECT SERVICES FROM NISSAN AFTER SALES.

After repeated complaints since last two months to Nissan Motors (Ph. 18002093456), Nissan Micra, Car No. DL 1XXXXXXX, regarding faulty Exide Battery (My Ph No. 9968XXXXXX) no action has been taken by dealer Zedex Nissan. I have repeatedly talking to Nissan executives, Gurgaon office (Mr. Zahir, Jacob, Harish). They call me for Battery Check-up on 20.12.2014 and after checking whole day at their workshop they reported that Battery is faulty though my cars has run only 1800KMS in one year. After repeated request to Nissan I was informed by the dealer that I have to leave my car for another 2-3 days with the dealer. My concern is why dealer is not providing a standby Battery and take-up the issue with Exide along with my original battery. Please note that I am not able to start my car and hence not able to use the car. Please take immediate action and let me know. I have already registered the complaint more than 25 time through my no. 9968XXXXXX.

Regards,

Niraj Gupta,

Ph: 09968XXXXXX.

NOTHING GOOD IN NISSAN CARCOMPLAINING TO NISSAN MOTORS AND ZEDEX FOR FAULTY BATTERY, BUT NO CORRECTIVE ACTION

Exterior Good looks.

Interior (Features, Space & Comfort) Average Interiors.

Engine Performance, Fuel Economy and Gearbox Engine Performance - Excellent.

Fuel Economy - Average.

Gear Box - Good.

Ride Quality & Handling Excellent and Enjoyable ride.

Final Words I was really overwhelmed by the service provided by Nissan Dealer Torrent Nissan in Mumbai and had grt experience and excellent customer service experience. Initialy was quite skeptical to buy a Nissan Car. As I heard horrid stories of customer service and dealership experience. In the end I can say that I am quite satistied with the overall experience. Also think this car is a good value for money.

Areas of improvement Nissan Accessories are quite expensive as compared to Maruti or Hyundai. Mileage can be of concern as specially for the petrol version. Also think Nissan will have to come up with more service centres as of now it's only one. Especially if they are compete with other car makers in Indian markets.

Maharshi Mehta

Excellent Boot Space, Safety Air Bag in Base ModelMileage of 12 kmpl and 14 on highway for petrol, Avg. Interiors

Exterior Loved it, there is always a feeling to get more no mater what you buy. I personally felt its got some great looks. My perspective. everyones got their's.

Interior (Features, Space & Comfort) Start button, key less entry is just awesome, very useful indeed. seats comfortable, audio system more than adequate, it is quite peaceful inside.

Engine Performance, Fuel Economy and Gearbox Gear box could have been a short one, would have been more fun. But its still not bad.

After driving 20K kms trust me this car could be driven the way you want. I have succeeded to almost overtake all cars on the highway including the innova's, swifts, figo's, i20's, scorpi's and given even the Chevy Cruze a run for its money on the way to Coorg. Obviously Chevy beat me after some time, but I did manage to make the driver a bit anxious.  This car could be driven smoothly like an angel as well. Love it. Obviously no matter how much power you got under the hood you would want more...for me this is as good as you can get for the money!!!

It has consistantly gievn me about 15 KMPL in the city and once got 21 KMPL on the highway(maintaining speed under 90) Else it gives a consistant 18 KMPL on the highway

Ride Quality & Handling I have not had any issues at all. Not even a puncture in the last 2 years - 20 k kms. Have done 150 + KPH many times , jumped road humps many times (without noticing), travelled to hillstations like Ooty, Kodai, Coorg and it has had no probs

Final Words A very happy customer indeed...I have to say this, people compain about minimal service centers, lack of quality and response..etc I have had no trouble with the Shawar Nissan Service station near palace grounds (bangalore). They have always done quality, timely service thats better than the Maruti (I also have an Alto). People also talk about having only 1 or 2 service centers, after 2 years and 20 K kms I can tell you this...why would you need a service station in every corner like Maruti when you have to take this Jem (Micra) for service once in 6 mths or 10 K Kms. As I have said before it has not even got puctured once let alone have any other issues.

Areas of improvement Back seat head rest, new versions of the car have it. So its no longer an area of improvement.

Looks, performance, luxurynone

 

Exterior Great and fresh in looks.

 

Interior (Features, Space & Comfort) Comfort level, seats AC and overall is excellent; should be a comfortable ride for long rides.. keyless entry is an attractive, though, unessesary feature...audio system is good.. but no steering controls are provided for d system.

 

Engine Performance, Fuel Economy and Gearbox Engine is silent and powerful; good pick up; only test drive was taken so cant say about economy; i found the gears to be the smoothest in its class! much better than others.

 

Ride Quality & Handling overall i found the ride quality and handling to be the best in the class; driving pleasure accompanied by the small turning radius is great to drive in cities.

 

Final Words Overall found it to be the best drive; barring a few problems of dealership and resale

 

Areas of improvement The less no of dealers n service stations and availability of spare parts is a big worry; this of course affects resale value drastically too.

 

Looks, interior features, smooth ride, trunk space; key less entry; leg room is ample;No steering control mechanism like in i10/20; maruti ritz; no alloy wheels; noise reduction is poor;

No doubt Nissan Micra is at its Best in class. But one thing I would like to be mend by company is its choice of dealer n spare part issue.

First of all Dada motor at ludhiana is not at all good dealer in service. They are not providing cash counter spare part just because they want to earn service charges from customer, so ridiculous blackmailing the customer just because of their monoply. Customer has full right to purchase spare part from dealer n make it fit from anywhere.

GM service at Dada motors ,ludhiana Mr rajkumar is I think the most awkward manager I have ever seen. He even dont have guts to stand his commitment. He should attend some marketing lesson, bloody panparag masaal eater joker.

Secondly spare part should be readily available in market for wider choice for customer.

I really very disappoint with Nissan policy n hope not to associate myself with this brand in future, never.

Technology,comfort level,pickupSpare part not available in market

Exterior

 good and stylish

Interior (Features, Space & Comfort)

 very good interiors 

Engine Performance, Fuel Economy and Gearbox

 very good pick up and good acceralation and milege is about 15kmpl in city and 20kmpl in long drive

Ride Quality & Handling

 good riding 

Final Words

 

Areas of improvement  

 i am driving the micra xv since two years and 40000 thousands km

always afraid to give the vehicle for service, all four service had from vibrant nissan hyderabad 

 pathetic service and most untrained service centre

always the service people will cheat u regarding service cost and parts warranty

be care full when u r buying the nissan 

please read the service and warranty manuel before paying the service bill

road side assistance is good

even the call centre and response from niisan management is worst

for very good vehicle most drawback is service

i had two vehicles previously one maruthi and other is hyndui, i never had problem with the srvice 

may be the nissanhas to change the policies to improve the service

style and perfomancevery poor service and very very poor call centre service and no response from company.

Exterior Likes auto closure option for the side mirrors that folds the mirrors while the car is locked.

Interior (Features, Space & Comfort) Intelligent key is really cool. Leg space is OK, driver seat does not have height adjustment.The glowbox is very very small, it has enough space to keep the user manual and nothing else. Rear seats are comfortable for 2, leg space is good but shoulder space is not good enough for 3.

Engine Performance, Fuel Economy and Gearbox Ok Engine performance is excellent,gear box is also OK. power delivery is very good and seamless. Gives me 22.6 kmpl which i think is OK for the driving conditions (20% city and 80% through highways). 

Ride Quality & Handling excellent Smooth ride, handling is good. the stearing is excellent

Final Words Nissan should have considered wider tyres for the diesel model since it comes with a heavier engine and tragically no ABS.

Areas of improvement Number of service outlets, must provide ABS for diesel.

Nissan Micra, is a great car, service quality, reliabilityLow groud clearance,minus spare parts availability