Be Carefull With Maruti Delearships

And most important is Providing Authentic and glitch free service to customers instaad of making fool out of them.

My story I booked a Maruti swift zxi from M/S Shakumbari ,Haridwar  May2010 and the dealers people told me that it will take 3 months . but after 2 days they called me and said they got a swift zxi in their another sister dealership  ie M/s Shakumbari ,Roorkee   as the person who booked it was not able to take it due to whatever the reson may be. i got little apprihensive but after several reassurance i agreed to buy the car as it was going to save me 3 months of waiting.

I took the delivery on 28 may 2010. I pointed out that there is a real spoiler already fitted in the car but dealer explained it to be fitted by Maruti itself and i believed it.

Every thing was going well till it happend that i landed in different service station in dehradun for my first free service at 1300 Km . I was told that the vehicle history of my car shows that it has already clocked 7700 Km and had undergone first 2 free services under someone else name.

It was like a blow to me. when i lodged a complaint in Maruti Regatding this they just kept on telling that they are enquiring it, but never turned up with any explanation on what went wrong.

On the other hand M/S Shakumbari Automobiles , was trying to convince me its a Maruti sysytem error.First of all how could i believe dealer if maruti is not accepting fault in its sysyem?i would have accepted the explanation but when i checked my service book i found that the complete owners details were over written on some one else service book by applying fluid i dont understand the need for that ? . they again said its a mistake and bla bla ....!!  even for a purchace of Rs 500/- one gets proper docs but here is the matter of Rs 6 lahs and this kind of silly mistake is not acceptable here in anyways.

I enquirey different deals regarding whether Maruti ever fitted Rear Spoiler in any ZXI but each one told they have never seen swift  ZXI with maruti fitted Spoiler. now that is completely opposite to what i was assured by M/S Shakumbari Automobiles

And this is my effort to make innocent people aware what extenet of cheating they could get from maruti and its goons ( dealers) . they all are sitting there to fool you just becouse its India and here consumer rights and feelings are not considered important at all . Had it been UAS or othe European Country these theifs would have been behind the bars.

I have filed a case in Consumer court , haridwar. by july 10 against both Maruti Suzuki and M/S Shakumbari Automobiles Haridwar. but so far they delayed they reply in court for months and the answer submitted in court by maruti and Shakumbari are contradicting to each other . which clearly indicates that some thing is wrong there . but the lack of fear from such system of justice is encouraging these goons to florish.
And interestingly in their reply to court they are thretening of Manhani Case and trying to portaray me ( their so called esteemed customer or whatever) as a scoundrel
I have also filed an another case of 420 in civil court against M/S Maruti Suzuki , and M/S Shakumbari Haridwar. regading the same. and so far My FIR has been registered with Police and enqury is under progress .Ofcource with snails speed. what ever may happen , now iam determined to bring the guilty to justice . Kindly be carefull and please guide me with your wisdom , i would really appriciate any kind of help.

Regards

Ravinder Singh
Haridwar
9997652689