Not at all satisfied. On 3.5 years use my SHVS not working and at that time I came to know that to make SHVS work you must need a full charged battery. I cannot approach battery manufacturer as warranty expired but rest all other operations are working fine. Approached service center, they said to replace battery only because SHVS was not working and that battery is a special battery which you can get only from maruti dealers and it costs around 9k and outside for normal battery it's around 7k for sedan. Again a loss. A series of loss after purchasing ciaz. At last changed battery by paying 9k again with only 2 year warranty and 2 year crossed. Probably again SHVS will stop working.
But I think they made a change in hybrid system by introducing one more battery under driver seat Along with the usual battery. If I am not wrong then this additional battery itself cost around 50k plus.so that's something which made me think there failure in earlier version of ciaz.
Brake pad issue also there. In 60k km I have changed brake pad 3 times. Again a loss to the user only.
So in my view don't buy CIAZ.