Comming to the first point buying this car was totally our of its performance which I compared with jeep and xuv ..the trust in xuv is amazing, buying experience was bad because of India garage mysore, they used to give false information about the delivery date , which made us very disappointed ad we had to gift the car during the wedding day . Atmosphere and response from the showroom is very very bad but still I went for it because I personally experienced it's power ,comfort ,and reliability through my cousins car which made to very eager to buy tat car in particular. Driving it is really awesome individual suspension in a SUV is a brilliant idea as compared to mahindra scorpio which gives bumpy ride inside , but xuv man this is out of its mind . I have driven 14hours continuously and I never felt I was tired seating is so comfortable . And again servicing is very bad they handle our cars very rough although they call to customers ask feed back servicing is not uptothe mark . XUV 500 had almost all the features of mercedes 4matic (ML250) , this has static bending lamp from the basic modle and which is very much necessary for an SUV which is packed in early innova and fortuner . Comming to the defects I have seen in XUV the hand break lever case gets loosen and it's clip breaks soon which is a major draw back and we have to get it fixed in every service, door rattling sound , rattling sound in gear lever experienced when pulled to 5000rpm . Other than this it's a perfect SUV . All the dash board so neat furnished and inner of the utilities are given a soft finish , utilities given are sooo useful and also the lighting . As I have mentioned almost all the features of mercedes 4matic in the price of 22lakhs it's an amazing car love it's power ..Love it's looks ..Love it's handling ...and mostly loveee it's comfort of driving. And comming to maintenance it's way more cheaper than any SUVs a general oil change for 20000 kms costs like 4,500 Rs components and spares and reasonable . Best SUV in highway as well as in off-road . I have to mention break down servicing in mahindra is really good . The power , looks , price and performance really impresses you do drive it once and am sure ull fall in love ??