Its nightmare experience of driving this car. No Suspension at all.. and apply break like a truck.

Copy of my experience as a communication sent to customer care is as follows:

I have been struggling to fix the following problem with your local dealer ever since I purchased the vehicle and started using.

1. The problem with the vehicles break and lack of its application while driving at higher speed.

2. The issue related to the suspension as reported earlier.  While driving on interior roads, the driving experience is worse than sitting in a truck as far as suspension goes.

3. The noise level of the vehicle in the engine chamber also can be compared with a big truck.  I have not bothered to see the lower fuel efficiency being achieved even though regularly driving out of city.

In my first service during March 2012, the above problems were reported in writing but G3 motors were not bothered to respond.

During 10000 KM service, we were told that the new break system is under development and they will fit this during 20000 KM service.  

During 20000 KM service, they changed some bushing on suspension and the vehicle was running smooth for next 3000 KM and came back to its original "horrible" condition.

My car bearing registration number MH 43 AJ XXXX is with G3 Motors since past 15 days.  

When the vehicle was reported to have done the service, I personally went for a trial and was surprised to note that there was no Service Engineer available for a joint trial of the car and a driver was sent along with me for trial.  Its almost like talking to a wall.

When it comes to the service, the tall claims of customer satisfaction is only in the papers.  I have been refraining from reporting my complaints to Mahindra & Mahindra Ltd., expecting a minimum concern from the Dealer but see nothing moves.

My driven has been told that the vehicle needs to be inspected by Mahindra's Engineer and then only they can comment on this.  Why such thing should take so long time and why should I not claim damage and mental agony being extended to me during the ownership of this vehicles?

I wish someone could walk the talk of customer satisfaction on this case before I am forced to take the vehicle out to the street and set it on fire to tell the world that "enough is enough".

With regards

Balasubrahmanian.

Good looking.Fox in the guise of a sheep when it comes to technical issues.