FRIENDS DNT BUY XUV 500 EVEN IF IT IS CHEAPER

I hv taken delivery of Mahindra XUV 500 W8 Dolphin grey from Sahyadri pune godown  on 22/6/12. at 18.00 Hrs.

We narrate the horrible experience I had on that day

The vehicle after washing was offered to me . I tried to start the vehicle. It could not.Problem cited was that the battery was discharged. The sahyadri people pushed vehicle in reverse & got it started .& gave to me for driving. I took a drive with their rep Mr Sushil & found some noise was coming.

They told it is of  rear safety belt & tied  it to seat to avid the noise

I left & drove 2 kms.The vehicle again was giving sound, I called Sahyadri people,They arrived & they  took the vehicle,i accompanied them.( 1825 Hrs).

They told it may be play in the seat & i can get it fixed at Aurangabad dealer.

I insisted & asked them to look into the matter & finally they took to their body shop.

At 2000 Hrs i recd a call from  Mahindra Road side asking me where do i want crane  for toeing ?I was aghast since i did not know that the vehicle was in break down condition since nobody informed me ie sahydri person.

On 23/6/12 I called  their sales /service persons 4/6 times & was informed that the vehicle is under inspection & problem is being investigated. In the afternoon finally I came to know that there is major defect in gear box & needs to be replaced. It may arrive on 23/6/12 or on 25/6/12. I reached their Wakad workshop 23/6/12 1600 Hrs, the workshop manager not present, his cell was switched off. The technician showed me the vehicle.& told me he will fit the new gear box upon receipt. I called customer care toll free number & briefed them my plight &  sub standard vehicle offered to me. I also categorically told them i am not interested in the vehicle & needs full refund/replacement. Asked them to connect me to senior person, they told I will receive a call before 1200 Noon on 25/6/12. Since I came from aurangabad to pune for delivery only, I returned back to aurangabad to attend my business. I am very much annoyed of the callous attitude of all involved & substandard product offered to me. We thought Mahindra to be the leader in Diesel vehicles & driven by quality &  booked it but the experience was pathetic.

NOTHING JUST THE APPEREANCESERIOUS PROBLEMS ABUT THE PERFORMANCE