Hyundai Verna [2017-2020] User Reviews

MORE OF A BUYING EXPERIENCE I recently bought Verna SX (0) AT on 20th April from Koncept Hyundai. Green Park. Just after one day of driving I came to know that the head lights were defective.I immediately communicated it my sales manager Mr.G. Even after one week when there was no response from Koncept, I visited there showroom after fixing up with Mr.G (9999XXXXXX). As expected Mr.G was nowhere to be seen.

One more gentleman (Mr.S-AM Sales 8750XXXXXX) promised me that the lights will be fixed in next 48 hours. Ideas like, you can always fix it in your first service were thrown at me. Then came Ms.M CRM (8750XXXXXX) who I called after 48 hours and falsely communicates with me that I have already sent you the mail and it will be taken care.The mail was actually sent after my call around 4 hours later. Then came Mr.R (9871XXXXXX) from Koncept service Okhla who takes trial of the vehicle and some long drawn test and without giving any answer whether the lights are alright or not walks away assuring that some body from Hyundai service GM will fix it.

Yesterday again I got a call from Sunrise Hyundai fixing an appointment. But nobody turned up. I am still waiting for my lights after 15 days as I being a doctor by profession need to travel in the middle of the night for emergency handicapped. Finally the head light was replaced but the problem of focus is still persisting, as a knowledge by the mechanic.

I am still waiting for any solution. Some more facts I want to put forward. The nameplates had come to the showroom but there was no communication from Koncept. The number plates were not fixed properly, it had to be removed and again fixed, shoddy job -The fastag which is compulsory as per govt. directive which I had paid for has not been given to me as yet.

Nobody at the showroom had any idea about Cruise mode in the Verna model, an interesting answer I got was in Delhi traffic you can't actually use Cruise mode. The people at Koncept are only interested in selling cars Very disappointing after sales service. Will never recommend anybody to go for Koncept Beware of Mr.G, Mr.S and Ms.M Being a loyal customer of Hyundai I have i20 also, Big NO NO.

NANA

Greatest car in this segment, best looking and loaded with features and gizmos,powerful and extremely refined 1.6 vtvt engine powerful and smooth, zero cabin noise, extraordinary pickup gear shifts are smooth steering better than before, ventilated seats makes it an absolute pleasure to drive, android auto and Apple car play, comfortable seats and lots more.

NANA

Greatest car in this segment, best looking and loaded with features and gizmos, powerful and extremely refined 1.6 vtvt engine powerful and smooth, zero cabin noise, extraordinary pickup gear shifts are smooth steering better than before, ventilated seats makes it an absolute pleasure to drive, android auto and Apple car play, comfortable seats and lots more.

NANA

Have driven this for 10900kms. Right from the beginning I had issues with this car. I have been a regular Hyundai customer since Getz till Eon. So I bought this in Nov 17. When I started using this,it all started with steering issue which was blamed on me for changing the car Tyres. Absolutely I was hopeless after hearing this. And then air conditioner. It was cleaned. Then came our hero s entry the engine itself. It was totally gone and compression test proved it right. The engine was defective and I had already done 9500kms. After a lot of inspections and waste of my time finally got the engine replaced. But still the mileage in city is only 11km/lt. And coming to the compensation part, till now nothing has been done for my travel for almost 10000kms in this faulty engine. Spends on fuel no consideration. And replacing the faulty engine is spoken high but no realisation of delivering a faulty product and no consideration for the customer.

One of the kind sedan, this is. Everything looks perfectly placed both interiors and exteriors. Driving quality is excellent with adequate power, pickup and mileage. I get 17 in city and 23 in highway. In city, it's really good and comfortable. In highways this is exceptionally good. Braking is very good. ABS is probably the best in class. Thanks Hyundai for a nice experience.

The car I bought is very noisy. I don't feel like I am riding a car which I bought paying 16.5 lakhs. The engine is so poor that you feel like you are riding a tractor. I towed the car to the nearby service center within 10 days of buy. The service center person informed me that its normal.

I told him that the test drive vehicle is not having this noise he said that it has driven more than 10 thousand new vehicles will make noise and over a period of time, the sound will go off. It's so weird reply. I did check the test drive vehicle once again after I got deliver. Its so smooth. If anybody is thinking of buying Verna Automatic Diesel please don't buy it. Driving experience is Zero.

NANA

Car is best in diesel segment among 1.6 versions...better go for 1.6 versions .value for money ...all features given ..go for top end manual....sx o...as other have fine elements ..missing....2016 sx optional crdi..is better than 2018..in view...of ....short axis to cut in between vehicles on overtaking and dwelling in traffic....brake light is more bright in 2016.other interiors missing very much in 2016....but proud to have Verna 1.6 crdi sx optional

Highly refined engine, good pickup and acceleration, super silent in idle and running, eye catching looks and styling, feels smooth even at 120kmph. But mileage is fairly low in city rides. That should not be a problem compared to other features. If you can afford it, then this is the best option in mid size sedans.

In profile the Verna does looks a bit similar to the outgoing model but it gets cascading grill like on the new xcent flag by a larger headlight. The swooping coupe like roof line and rising window line are familiar trades from the older car. However, it now get gentler creases along its flanks. The new diamond cut 16 inch alloy we look smart but feel a little lost in the massive wheel arches especially at the back. Thanks to the Chunky rear bumper the bootline too feel more raised done before not only giving the backend a briefer feel but about 20 litres more boot space. The back also sees new slimmer and wider tail which retain their triangular theme. Overall it's a striking looking curve that still feels compact even though all its exterior dimensions have been marginally bumped up. Hyundai has done a great job with the interiors and the new Verna is no different. It's got a new steering wheel which has steering mounted controls taken from some of its contemporary siblings such as the i-20. The fit and finish of the interiors and everything is either made from are covered with high quality materials while nothing here is segment redefining. Hyundai has struck with their strengths and delivered interiors as pleasing to be in but has gone above and beyond when it comes to features:- •7 inch touchscreen infotainment system •Android auto/Apple carplay •projector headlights with LED drls •height adjustment seat belts •ventilated front seats •Rear privacy curtain •smart boot lid •cruise control •sunroof •6 air bags It's a real party trick which is a segment first is a voice command system which works rather well with carplay or Android auto. Another segment first feature is the cooled seats, which I am sure is highly appreciated in our weather conditions. Verna also gets a sunroof. This variant also gets 6 airbags, isofix mounts for child seats and height adjustable seat belts. Hyundai in fact also claims that this new K2 platform is extremely crashworthy, not only because of the safety features but a stronger monocoque made from high tensile strength steel. This diesel version offers upto 128hp@4000rpm and 260Nm@1500-3000rpm and has 6 speed manual. In this diesel version not much has changed with the power and torque figures. Now coming to the rear the seats are bit too low so getting in and out takes a bit of effort also the under thigh support isn't too great, also the swooping roof line and the thick headliner mean that the head room at the back might be a bit of an issue for a taller person. Hyundai has played very smartly buy pricing the Verna just below the Honda City so that giving the city a great competition. This car is overall a great deal to pitch your money in.