SUNIL S PATHAK

Final Words I had to get my car from Sai Auto Hyundai, Dahisar in  December 2014. As already heard before, I have been facing issues with their Customer Service.

I had raised two main issues with the car/ model with M/s Sai Auto within first week  of the car delivery. In spite of many requests directly or for that matter through their sales Team (Regular Emails, Phone calls), no one is even ready to accept the issues. Their Sales team  neither can address my Service issues nor they are able to arrange their technical/ Service Team for addressing my issues till date.

I had to seek help from other Hyundai Dealer for my First Free Service (1200 kM) and also to get my issues resolved. I am very Happy with them for their very good Service Gesture, eventhough I could not buy my car from them.

Assurance of Good Customer Service after Sales(??) as confirmed by Sai Auto Sales Team before booking is very big Joke.

One Line I can Say: Buy any Hyundai vehicle from M/s Sai Auto, Dahisar, Mumbai and do not expect anything more after sales.

Areas of improvement Clear Communication between Depts.