Gear Gets Locked, Central Locking System dont work - Customer suffers 10 months

Bought a new Sonata Transform MT.

Exterior: Average.

Interior (Features, Space & Comfort): Good.

Engine Performance, Fuel Economy and Gearbox: Right from day one clutch was very soft and vehicle will get switched off during gear change. Later problem got worse and vehicle's gears will get locked (and driver will not be able to change gear) while vehicle is running. Car was taken mutliple times to Dealer and Hyundai Motor owned service centre but NO ONE able to repair the car or able ot give solution. Now car is at HMIL owned service sentre pending for repairs. Dangerous to drive - just imagine you are at highway at speed of 150 km/ hr and your gears stop working. Dont't expect fule economy.

Central Locking System Never works. At around speed of 40 km/ hr gets lock and unlocked automatically by making nose kut-kut-kut. Car gets unlocked/ unwarranted when you stop vehicle on traffic signal or slow down speed. Where as standard feature is that lock should only get unlocked when driver pushes button or ignition is swtched off.

Both problems were reported to service centre soon after the purchase of the new car. But no solution for any problem after 10 months of suffering. Car with HMIL (company owned and managed) workshop of Mumbai.

Ride Quality & Handling: Fair.

 

Final Words:

NEVER BUY A HYUNDAI SONATA.

 

Areas of improvement  

SERVICE AND ATTITUDE FOR CUSTOMER SERVICE

Car is bigLike nothing as you dont expect problems whe u spent 16 lac rupees