ALL THAT GLITTERS IS NOT GOLD

Exterior Good looking.

Interior (Features, Space & Comfort) Good.

Engine Performance, Fuel Economy and Gearbox Fuel Eco is ok however, gearbox could be improved.

Ride Quality & Handling Good

Final Words I bought a new Honda Brio on the 3rd day after a minor accident I sent it for servicing. The day I picked-up my car discovered wheel alignment issue and complained to the dealer, the first mechanic who checked the car said it’s a minor problem however, since it was closing time and I was told to come the next day.

The next day to my surprise I was informed than they have to change some parts and advise me not to drive the car. When I asked them why they did not check when I had sent the car to the service center after the accident, they said since it was a minor scratch in the bumper and there were no signs of impact; there was no way the issue in the alignment is due to the accident ( Indirectly they agreed that it could be a manufacturing issue). However, soon they went back on their words and asked me to pay for the part
After fighting for one hour or so they agreed to replace it for free of cost. It’s been 20 Days and till now they have not able to obtain the part . As per them BRIO is a new car so parts are not available..the Honda service guy agreed that there is a major shortage of BRIO and CRV parts. His exact language was “Sir Honda spare parts ke liye hi to maar kha raha hai..honda mein yeh issue to hamesha se hai”
This is my first Honda car and the experience is so frustrating; I am unable to take my car for long distances and it going to be almost a month.
I seriously regret buying this car now. All that glitters is not gold.
I would recommend new buyer looking for small car to go for brands which already have a proven track record in terms of service and availability of spare parts

Areas of improvement   SERVICE AND SPARE PART AVAILABILITY, CHECK FOR MANUFACTURING DEFECT BEFORE YOU SELL IT CUSTOMERS.

LooksReliability, Service, Spare part availability, manufacturing defects