difficult to digest but it took 25 days to get parts. very costly parts. If you complain to ford, you get lame excuses. and when you demad quality service you get sorry. when you ask for escalation you get
custmail@ford.com , and the same person will respond to your mail. no proper system to find out customer satisfaction.pleasure driving, good performance, great responsePoor Ford service, parts not available, high priced parts