Bad Experience from Ecosports

Dear Sir,

I have done Booking for new Ecosport Titanium Plus Model on 31.08.2017 at Riddhi Ford, Mohan Cooperative Area, New Delhi, after going through the various Features in the catalogue and explained by the Sales Person from your dealership. I am extremely astonish to know that one of the main features which have been highlighted have been missing in the car.

1). DVD Player.

2). Rear View Camera.

3). Leather upholstery. When enquired from the delaer they informed this features are not coming in the vehicle.

4). Besides this I have to Kept waiting for even Temp Registration as well as Permanent of my Vehicle. I have not purchased the vehicle to Keep the same standing in front of my home. I cannot drive the same until the same is registered with the Government agencies.

5). I have not been informed what all basic accessories have been provided to me since I have been charged for the same.

6). Extended Warranty have been charged whereas that was offered to free of cost to me because of corporate Discount & Loyal Customer of Ford (I am already having Another Ford Eco Sport).

7). EMI Details are not available with me, if the cheque bounces then you will blame me.

8). In complete papers have been provided with out receipts of RTO. Please look in to all of my complaints at the earliest else I will be forced to go to consumer court as well as Give the same in the Leading Newspaper as well as on you tube and social media networking sites.

9). Also I feel I have been cheated of more than Rs 1.0 Lakh since the main features are missing.   Hoping for the early solution.

Regards,

Amit Bansal