not so gud after sale service

Audi A6 is a complete car with its features and comfort its offers expect its breaking. I own an Audi A6 2012 model which i brought in hyderabad, which is 500 km away from where i stay. Everythign is going fine until the hand break use to get struck in the morning and it use to make a "huncckkk" sound to release the hand brake like it is breaking the gear box. The breaking system also use to loose itself in uneven surface areas. After the initial service that costs me nearly 19k, i brought the car back home and the next day morning i found that my parking sensors not working. i called the customer care and they asked me to bring the car back but as i stay so much far from the service station, i could go only for the second service. But to my vuneraility, the most disgusting thing is that my second service cost me around 94k butit includes a tyre change. When i went to audi, i felt that the service representative is more like a sales executive who is proposing to get this and that for the car but i refused and just aske dhim to get my secod service done. After 2 days, he called and informed me that the brake pedals needs to change but i asked him why they got weared off so early. he replied saying that it happens for all audi cars that the break pedals wears of for 20k kilometres and gave a tio that it wears off for 17k for audi q7. then i asked him why dont u add this in the 2nd service list for all the cars as the second service is scheduled for 30k kms. and no reply from him. adding to this, they also added the cost for my parking sensors which is their own mistake because i think the service station of audi hyderabad is located in a remote areas where even auto rickshaw ppl refuse to come. and they park all the audi cars outside the service station which more looks like a dumpyard. As an ardent audi fan, i am very much disappointed with their after sales reception. Thanks to Audi for such a reception so that i can recommend any of the friends not to go for Audi.

 

 

car is good in its terms in all aspects expect fewbad breaking and struggling hand break release