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    Ignorance of Quality, Failure of Gear & Lack of Customer Service

    13 years ago | Gopal Narang

    User Review on Skoda Superb [2009-2014] Elegance 1.8 TSI AT

    Detail Review:
    Rating parameters
    (out of 5)

    2.0

    Exterior

    2.0

    Comfort

    1.0

    Performance

    2.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few hundred kilometers

     

    I have 2 Skoda Superb Cars in my family. On 7th May 2011, barely in 14 months after the purchase, the car had a major Gearbox problem and had a breakdown on my way. This same problem had occurred in past with the other Skoda Superb car. Such sudden major breakdown could have caused accident and cost our lives.

    I do not believe that Skoda supplies defective cars, but having the same problem in both the cars gives a picture of defective supply and cannot be an exception.

    We strongly believe that Skoda has been ignoring the quality assurance test and releasing the cars in defective condition. Skoda’s commitment for trouble-free performance has failed and our trust of safety with such a reputed brand has shattered. Even the Service Centre has harassed us. We have been using many brands like Toyota, Honda and Mitsubishi but had never ever faced such a problem with any of these cars.

    THIS IS A RUBBISH CAR.

     

    Not ApplicableIgnorance of Quality, Failure of Gear & Lack of Customer Service
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