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    Good Car with bad after-sales service

    14 years ago | Jaykrishna Subrahmanian

    User Review on Skoda Superb [2009-2014]

    Detail Review:
    Rating parameters
    (out of 5)

    2.0

    Exterior

    3.0

    Comfort

    1.0

    Performance

    1.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

     

    Exterior Looks ok and streamlined.

     

    Interior (Features, Space & Comfort) Not bad.

     

    Engine Performance, Fuel Economy and Gearbox Engine is ok but frequent rubber bush failures.

     

    Ride Quality & Handling Ride is ok - but their service quality is terrible, esp in NCR - they are very nice until you part with your money, after that their true nature comes out. My car had frequent electrical failures which they could never fix, and its compreesor and AC system conked out 3 times in 3 years (I bought the car brand new in 2006). The dealers'workshop staff are demoralised, demotivated and inadequately trained, and the dealers do not believe in carrying basic spares inventory. My brand new car possibly spent more time in the workshop than with me. Spares indented from Aurangabad take months to arrive.

     

    Final Words BUY IT AT YOUR OWN RISK. I AM A PRIME EXAMPLE OF A SUFFERER!

     

    Areas of improvement  ALMOST EVERYTHING - ITS A SORRY APOLOGY FOR A GERMAN CAR AND GERMAN RELIABILTY AND TRUSTWORTHINESS.

     

     

    Nice and heavyelectrical failures, poor ac, frequent compressor failure
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