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    My experience with Skoda - Buyer Beware

    14 years ago | Mudit Tandon

    User Review on Skoda Superb [2009-2014]

    Detail Review:
    Rating parameters
    (out of 5)

    4.0

    Exterior

    3.0

    Comfort

    3.0

    Performance

    1.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Its my mate since ages

    This is a fantastic car in all respects - if it works. A car that I purchased doesnt work at all - it has spent 7 months in the dealership in the past 3 years, and they still haven't found the problem with it - key components like the sump, intercooler, gearbox, fluid oil circuit etc have all been identified as a problem one time or another - but still we sit 3 years and over hundred respectful emails to the company later, with a car that still doesn't work. 

    Every car has some problems or the other. The problem with my superb is that it doesn't work - which I would think is a serious enough problem to have. 

    Every car company has problems. The problem with this company is that they have been delaying acting on the car since 3 years, and the CEOs, directors or any senior staff have not replied to >10 communications sent to them. Every company has problems - the character of a company is tested by how it reacts to customers who have problems. This one doesnt seem to. 

    Buy the car with care - its a fantastic car - but if it turns out that there is a problem with it - you could be stuck with a paperweight that costs Rs. 20 Lakh.

    Great CarCar Doesnt Work - Company does not care
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