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    Worst service ever.

    5 years ago | Vivek H Das

    User Review on Skoda Rapid Style 1.5 TDI AT

    Detail Review:
    Rating parameters
    (out of 5)

    1.0

    Exterior

    1.0

    Comfort

    1.0

    Performance

    1.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Its my mate since ages
    Buying experience and riding experience is superb. Looks awesome and performance is also good. But once you get into the service part and if you are from Kerala never expect good service from the Skoda dealership. They are the worst. I bought the Skoda Black edition Automatic in 2015 April and after 4 years and running just above 1 lakh kms it's mechatronics is gone and the best part is they don't have a sevice centre in Kerala to get it repaired. My warranty exhausted just before the car broke down and for the past 3 months my car is in their workshop and after constant calls they are requesting me to give permission to take my car to the service centre in Coimbatore. I paid 13.75 lakhs for this car including a loan amount of 8 lakhs for a period of 7 years. At first they said that they would support me in repairing the vehicle but later they said il have to pay the whole an amount 2.7 lakhs to get it repaired and they will not be able to support me at all. So my personal opinion is if you are from Kerala request you not to go for Skoda vehicles as their after sales service is pathetic.
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