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    Never Buy this car

    10 years ago | Cynthia Pushparaj

    User Review on Skoda Rapid [2011-2014]

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    2.0

    Comfort

    3.0

    Performance

    3.0

    Fuel Economy

    2.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Made a big mistake of buying the Skoda Rapid and bigger one buying from Gurudev motors.. The lethal combinaton Skoda+Gurudev can leave you broke, frustated  and completely helpless..

    Met with a small accident last week and had the car had to be towed to the Gurudev Motors service center .  Estimate is 90 K for repairs . Then i realised that the insurance policy was supposedly a depricated one which hardly covers half the cost. This is one of the policies that was given with the purchase of the car(bought in Dec2013).. It was my mistake probably  to have trusted the Gurudev motors folks to give a decent insurance policy ..infact i had even checked if the policy they were giving with the car was comprehensive and they had committed that it was.  Only to realise now that its not.. Anyway the problem is now mine as they came up with stories on how they were not responsible for it . I do agree that i should have been more careful as a customer but wonder how skillfully dealers us "free insurance"  as a great marketing tool at the time of sale and then leave you stranded with some useless policy.

    The horror doesn't end ... now the estimated time for when i will get the car back is "we dont know" as spares are not avialable , they have ordered and dont have a clue on when they would receive it . This again is not a fault of Gurudev as they claim.. it is a Skoda problem

    The apathy with which the service guys deal with you is appalling as they are so trained and used to giving such unreasonable responses. Basically trying to even rationalise that this is unfair on the customer is pointless and doesn't help in anyway . Just 2 choices .. NEVER BUY A SKODA ..and if you've bought one (due to some insane reason) Learn to bite the bullet and live with this scrap

    safetyBad and extremely expensive service
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