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    Pathetic Skoda Team and Services

    10 years ago | Jagan

    User Review on Skoda Rapid [2011-2014] Elegance 1.6 TDI CR MT

    Detail Review:
    Rating parameters
    (out of 5)

    4.0

    Exterior

    4.0

    Comfort

    3.0

    Performance

    3.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few hundred kilometers

    Exterior

     Looks great

    Interior (Features, Space & Comfort)

     Excellent.

    Engine Performance, Fuel Economy and Gearbox

     Good

    Ride Quality & Handling

     Too good except for suspension

    Final Words

    Not worth at all buying the Skoda Rapid, the rear suspension noise so bad as you feel the vehicle does not have any suspension. Not sure whether its a Skoda design.

    Not enough expert Skoda Technicians to address these issues not sure how about in other places but I had bought the car in Hyderabad just few days back.  I am chasing the Skoda Servicing Team in Hyderabad everyday, I have many proofs to prove this. Just test drive on any Sharp Speed breaker and you will hear the noise and the team is mentioning its not an abnormal at all, I never heard that kind of sound in any other car. Skoda after sales service is really wose. 

    If you want to live with the wiered sound of rear suspension and ready to deal with low expertise team who would not reach you on time but instead customer has to chase them to know the status of car, if you can manage both you can go ahead and buy.

    Areas of improvement  

     Skoda seriously have to look into Suspension issues and need more expertise team to fix the issues.

     

    Skoda looks great on the smooth road, Good styleIssues withe Rear Suspension
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