Horrible services and support! was forced to cancel the booking!

I am sad to communicate that Skoda has provided us one of the worst booking experience ever. We booked a Skoda Rapid Ambition+ (Brilliant Silver) from Singh Motors, Patna, Bihar on 2nd of November 2013. They took 50k as booking amount committing Delivery within 2 weeks to max end of November. Later when we followed up for delivery, they updated us saying this color is not getting manufactured at all, and hence pushed us for a white color (which we never wanted). In spite of us asking them several times to refund the amount, they kept us waiting for a long time, every time pushing to go for a white model! I raised a complaint against this on the Skoda India helpline but to no use!

Hence I can openly say, I have no faith in Skoda India Support. I feel cheated by the dealer and on top Skoda India was not helpful at all. For sure I will never suggest anyone to go for Skoda, looking at the horrible pre-sales support, One can expect the quality of post sales support!

Finally we cancelled this order! One can take late delivery but trust once lost is impossible to get back!

LooksSupport and services! You shall repent all life!