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    Service Problem

    12 years ago | Anurag

    User Review on Skoda Rapid [2011-2014] Elegance 1.6 TDI CR MT

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    4.0

    Comfort

    5.0

    Performance

    5.0

    Fuel Economy

    4.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Exterior good look

    Interior (Features, Space & Comfort) review mirror need to improve at night time. Defogger is not installed properly. Head light of backside vehicle is scattered. Back review mirror should be installed to make the visibility during reverse.

    Engine Performance, Fuel Economy and Gearbox excellent performance

    Ride Quality & Handling It seems to be a very good experience  as on date with 9 k KM. It feel very sturdy and stable however sometime initial pick-up is lacking while overtaking.

    Final Words Overall experience Good  but worst service experience. I am having problem which is open since last 10 days but no buddy is responding as on date. I bought car from Europa in Pune and faced worst customer support experience as compared to Tata Motors and Maruti cars I am having.

    I have escalated to Skoda customer support as well but no action till date.

    I hope to get this resolved or don’t know how to enforce company to resolve my problems.

    Areas of improvement excellent customer support.

    Great PerformanceBad quliaty music system and accessaries
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