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    After Sale service

    10 years ago | Chandra

    User Review on Skoda Octavia [2013-2015] Ambition 2.0 TDI

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    3.0

    Comfort

    3.0

    Performance

    3.0

    Fuel Economy

    3.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Its my mate since ages

    Exterior Good.

    Interior (Features, Space & Comfort) Good.

    Engine Performance, Fuel Economy and Gearbox Good.

    Ride Quality & Handling Good.

    Final Words After sale service is horrible as long as it is running good it is best car if you gets an issue; Skoda people will not do anything nor service people will do. They will initiate the process but it will be corrected or not, it is not there assurance.

    As I have purchased a Skoda Ocatavia recently within 2 months Tyre got bubble into it. They told it is not our responsibility, It is Good Year tyre so they will only do the needful whereas i have purchased from Skoda so i suppose they should take ownership of all the parts which was provided by them but not. Whereas Skoda guys are not responsible for this. Good year will also not take a responsibility for the same.

    Areas of improvement Horrible After sale service. I suggest not to go for this vehicle as I feel Volkswagen is better in after sale service. I did a mistake purchasing 2nd skoda vehicle.

    Good FuelHorrible After sale service
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