CarWale
    AD

    Renault Scala [2012-2017] User Reviews

    Looking for Renault Scala [2012-2017]? Here are the reviews and ratings by Scala [2012-2017] owners from across the country.

    Scala [2012-2017] Image

    3.7/5

    56 Ratings

    5 star

    13%

    4 star

    57%

    3 star

    18%

    2 star

    9%

    1 star

    4%

    Variant
    RxL Diesel
    Rs. 8,85,335
    Last recorded price

    Categories (out of 5)

    • 4.0Exterior
    • 4.4Comfort
    • 3.8Performance
    • 4.0Fuel Economy
    • 3.7Value for Money

    All Renault Scala [2012-2017] RxL Diesel Reviews

     (16)
    • All
    • 5
    • 4
    • 3
    • 2
    • 1
    Sort by :
    • All
    • 5
    • 4
    • 3
    • 2
    • 1
    Sort by :
    • 12 years ago | Sampat Bhudeka

      Dear Sir,

      We are suffering till today for following:

      1. Car is without number plate (No documents of RTO submitted).

      2. No mats in the car and.

      3. Zero Depreciation Insurance not given whereas we had paid for it.

      4. No account of payments given.

      5. They are not taking any phone calls now.

      Other things as mentioned earlier are also their which are out of reconciliation. My detailed mail to Customer care remained unattended so attached below.

      Dear Sir, Further to mail below we are to inform you that today also we tried to contact both Mr. Pramod Singh +91842583XXXXXX and Ms. Anju +919664XXXXXX more than 10 times but both are not answring the calls. To our surprise we received a call from +912241XXXXXX that our number plat has been made but they do not have any person to deliver.The person (a girl) called refused to disclose her name. She was not aware about the car mats. Your immediate intervention is required otherwise we will be boud to move the consumer court.  Dear Sir, We are to inform further that the dealer's representative had sent the vehicle to our residence without proper documents i.e. 1. No car Number and/or No RTO documents 2. We had paid additioanl Insurance premium of about Rs. 7,700/ for Zero Depreciation but only a normal Insurance policy had been taken. 3. Receipt of amount paid and relevant bills of amount appropriated not given Car had been sent with a new driver without any company representativ. Further we are told that the car can not be used without car number so if you want to use then use it at your risk. They have not given essential asseories worth Rs. 3,000/ like mats etc as mentioned in price list whereas they promised us to give the same without any additional charges as part of December booking discount. Their are so many other issues in the car which are unable to state in the mail. Hence we have not accepted the delivery of the car as a good delivery. They told us that they will call us today but till now no phone call received they have switched off their mobiles.   You are advised to take action on priority and look in to this.  Dear Sir, We have booked a Renault Scala desile car at your VASHI NEW Mumbai Branch Contact persons'mobile number is 09664XXXXXX Ms. We have booked the car on 24th Dec. 12 and paid 100% amount on 27th December, 2012 and requested to get us the Car RC dated January, 2013. (Cheque debited to our account on 29th December) Since that time we are informed that car will be delivered to us with in 4-5 days (i.e. latest by 5th or 6th January as 1st may be a holiday. However after 2nd January onwards some excuses are being given and car is yet to be delivered. We understand that the process of RTO had not been started on 2nd and that has resulted in whole delay. Some of the forms had not been obtained till 2nd and we were made to rush the same on 2nd Jan. We had requested at the begining that we shall get the car latest by SUNDAY or in any caseby Monday that is 7th January, 2013. It appears that either the RTO work is being given to an outsider and he has delayed the process or it is the negligence of the person handling the matter. Now to our surprise we are being informed that Car number is yet to be received and is likely to be received only after 6pm on 8th January. So car can not be delivered even on Tuesday 8th January. We asked to conatct us to the branch head but no care is being taken. We request you to intervene and resolve the issue today itself. Car booking made in the name of my wife Sujata Bhudeka Regards/Sampat Bhudeka 09819XXXXXX/ Sujata -9821XXXXXX.

      Interior (Features, Space & Comfort) Bad.

      Engine Performance, Fuel Economy and Gearbox Bad.

      Ride Quality & Handling Bad.

      Final Words Worst service during sale so you can imagine tge after sale service.

      Areas of improvement They shall close.

      Nothing is goodAll bad
      Rating parameters(out of 5)
      1

      Exterior/Styles


      1

      Comfort & Space


      1

      Performance (Engine/Gear/Overall)


      1

      Fuel Economy


      1

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
      Mileage10 kmpl
      Was this review helpful?
      Like Button
      10
      DisLike Button
      6
    • 11 years ago | Rahuldev

      Exterior

       Good looking front , avg. back portion. Plates are a little thin compared to vw or skoda. Well designed wheel alloys. paint quality is avg. Better to do some teflon coating or somthing. Head lamp design is world class, but may require a little powerfull bulb. Chromium touch all over the exterior parts looks good. Stock tyres are just ok

      Interior (Features, Space & Comfort)

       Lot of good space . good comfort for even my grandma. Dash board is avg quality . player is good. But i changed my player to jvc 70bt fits perfect in the dash. Nice safety items including 2 airbags, abs..etc. steering mounted control is a basic thing. A little rattling inside my door panel , may be beacause of my custom made high power speaker . Rear vent fan is a good thing. A very good young famly car. i travel 230 km at a strech every week end back home. we never felt any discomfort. 

      Engine Performance, Fuel Economy and Gearbox

       Proven Engine. Engine power performance  is a kind of mixed deal with fuel efficiency. Good pickup and high way performance. i've clocked around 25000 km in my car, the best FE i got is 26 km/ L in smooth highway @85-90 km/hr , worst is 14 km/l in city heavy trafic. Gear box is also a good thing to use. BUt sudden overtaking need a plan with gears. But i dont care, since its giving me something in return ( FE)

      Ride Quality & Handling

       Ride quality is good. Suspension is one of the best. Steering is good and accurate. not over corrected. Ground clearance is better than most of the cars in its class, but still makes mark at the bottom. Turning in city traffic is not horrible. Due to the length , need more planning than a hatchback during turning ,thats all.

      Final Words

       Good looking matured Family car . adequate power and great comfort for passengers also with very good fuel economy

      Areas of improvement  

       Rear and side design curves. Interior plastic quality. Bluetooth and usb connectivity in all models.

       

      space/comfort , safety items on RxL version, better looking front, boot space, Fuel efficient,side styling.
      Rating parameters(out of 5)
      4

      Exterior/Styles


      5

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      4

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage20 kmpl
      Was this review helpful?
      Like Button
      4
      DisLike Button
      0
    • 12 years ago | Aishy

      Exterior It is an elegant car. Its front view gives you the sporty feeling and rear view gives you the premium class feel. Its beautiful and attracts everybody. Everyone will ask you its details once you purchase it. I simply love its style.

      Interior (Features, Space & Comfort) Very Comfortable seats, its too much spacious  (uncomparable legroom in front and rear), beautiful from inside as well and it is a feature packed car. Its interiors are similar to sunny but its seats are more comfortable and you feel rich while sitting inside.

      Engine Performance, Fuel Economy and Gearbox I am getting mileage of around 19KMPL in city conditions and I dont think you can ask for a better mileage from 1.5 L engine.

      Ride Quality & Handling Great in handling i.e. very easy to drive, it absorbs all the shocks on the road.

      Final Words Its an awesome car and I totally recommend it for any one intending to buy a feature packed stylish and elegant sedan.

      Areas of improvement NA.

      Elegant in Looks, Great Mileage, Spacious and ComfortableN/A
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
      Mileage19 kmpl
      Was this review helpful?
      Like Button
      3
      DisLike Button
      0
    • 12 years ago | Rajendra

      Exterior Give a feel of large car but more sharpness is required.

      Interior (Features, Space & Comfort) Space is good and seating is comfortable however rear seat is slippery when brake is applied.

      Engine Performance, Fuel Economy and Gearbox Fuel economy is good but shifting of gear is not smooth. Some times cabin is noisy.

      Ride Quality & Handling Not good not bad, looking to the nsize of car rear side needs improvment.

      Final Words Give a feeling that you are driving a premium car but needs more luxury features.

      Areas of improvement No cool Glove box, Not bottle Holders in back seats. Central Arm rest should be improved and more space should be created like INDIGO CLASSIC XL. Independent AC vent in rear side should be provided. Coat hangers and goggle box is also needed.  Service provied by dealers is not satisfactory. Staff of dealers needs more training to handle customers. more authorised service centres like maruti have must be opened.

      GOOD FUEL ECONOMY AND ENGINE RESPONSEGEAR SHIFTING IS NOISY, NO BOTTLE HOLDERS IN BACK SIDE
      Rating parameters(out of 5)
      3

      Exterior/Styles


      4

      Comfort & Space


      3

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      3

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage20 kmpl
      Was this review helpful?
      Like Button
      3
      DisLike Button
      0
    • 11 years ago | Kulbhushan

      Exterior Exterior of the car are very stylish and appealing, and certainally among the best in the competiton. In fact in comparison to its sibling i.e. Sunny, Sacala's looks are more premium. Front headlemps and contast colored bumpers provides a great look.

      Interior (Features, Space & Comfort) Due to huge space , comfort is best in class, in fact it gives tough competition even to D1 segment. Audio system is the only disappointment as no USB connectivity, although speaker sound is very good. Plastic quality is good.

      Engine Performance, Fuel Economy and Gearbox Apart from Sapce, Engiene is the other big quality of this car. Very good performance, very good pic up. Good average too, getting average of 21.5 what more can one ask for.

      Ride Quality & Handling Ride quality is good, very good car to drive in city conditions, altough steering feels stiff at the time of taking sharp cuts/turn.  

      Final Words Overall best package in Sedan segment as one get car with all features, very good engeine providing good fuel economy.

      Areas of improvement Audio system and Handling can be improved.

      Good performance, Very good fuel economy and value for moneyInteriors
      Rating parameters(out of 5)
      4

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage22 kmpl
      Was this review helpful?
      Like Button
      2
      DisLike Button
      0
    • 11 years ago | Csr Anjaneyulu

      Exterior Good Looking! After verifying so many nearest models, this car attracts with very good features. This appearence is gentle & looks like a legend.

      Interior (Features, Space & Comfort) Unmatched space and comfort. Almost every feature is added in the interiors. Only MINUS point is bluetooth and USB port missing in the audio system.

      Engine Performance, Fuel Economy and Gearbox Amazing fuel economy both in city and long drive ! Highly satisfying! Good pick up and excellent AC comfort. NO probs with gear box.

      Ride Quality & Handling Comfortable ride and even in high speeds, absolutely no hick ups. As smooth as it is in 80 KMPH when going at 120 KMPH. Wonderful experience.

      Final Words Simply amazing! Value for money. No comparison with similar models. Unmatched space especially the leg space. One should sit and experience the comfort of sitting in the rear seat.

      Areas of improvement Could have provided fog lamps for RXL model also. Very upset for not providing bluetooth and USB portal.

      Its simply amazing ! undoubtedly - a value for money CAR. The comfort is unparalleled.Could have provided fog lamps in this model also. Blutooth & USB port are missing.
      Rating parameters(out of 5)
      4

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
      Mileage18 kmpl
      Was this review helpful?
      Like Button
      2
      DisLike Button
      0
    • 5 years ago | Devansh Jhala
      This car has leg space in rear seats like you are in some luxury car, servicing and maintenance is manageable, the rear ac diffuser units are fake, only have fan in it, there are some blind spots in the rear specifically C pillar section, the ride quality is good and the mileage is like 16 to 17 in city and 18 and 20 on highway.
      Rating parameters(out of 5)
      5

      Exterior/Styles


      4

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      3

      Fuel Economy


      3

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Was this review helpful?
      Like Button
      2
      DisLike Button
      0
    • 11 years ago | Gaurav Sachdeva

      You will find most of the positive views on website cardekho.com about renault because cardekho.com has a tie up with renault india for providing customer services. you call or write to customer care of renault,it is handled by cardekho team. Well frankly speaking, forget about the car .renault dealers have hired the worst people to handle customers. In haryana most of the cities are aquired by one man and have the monopoly. I was literally abused by the salesman and the sales head backed him. This is pre sales position in Renault. I called the renault customer care which was handled by car dekhoo team but they said  that they have escalted the issue but no body called me up. Worst company which do not have a customer care of its own. Renault does not have their own manufacturing plant and neither customer care. Both Nissan and renault have huge shortage of their parts as all manufactured in same plant. My cousin have a nissan sunny and it took 30 days to change defective compressor. Throwing 10 lakhs to a company which can not even have a customer care is not advisable. Renault india website does not have any phone numbers of their offices. In no way, you can contact renault people. Toll free number is there which doesnot connect from mobiles and it connect to car dekho team.

      Design,space,mileageLength and customer care
      Rating parameters(out of 5)
      4

      Exterior/Styles


      5

      Comfort & Space


      3

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      3

      Value for Money/Features

      About the Reviewer
      Purchase Not Purchased
      Driven forDid a short drive once
      Was this review helpful?
      Like Button
      3
      DisLike Button
      2
    • 4 years ago | C Senthil Krishnan
      Bought a used vehicle from a physician who had all the records from the original OEM authorised service centre. The car clicked more than for 30000 kilometres..and have no issues..it's a perfect machine.. The riding was good except when it's fully loaded. For regular pothole roads the underbody was taking a hit. But on highways suspension works like a charm..the overtaking was a bit of issue when you are in 50 kmph..but once you cross 90..the car was a floating beauty. Service costs are high..during 60 k..and during the later stages. Pros: the best space and fuel-efficient car segment with the best suspension.. Cons: service costs and spares availability..low ground clearance.
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      3

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase Used
      Driven forFew thousand kilometers
      Was this review helpful?
      Like Button
      4
      DisLike Button
      2
    • 10 years ago | Vivek

      Exterior

       Most of the them get confused in side angle between toyota camry and Scala. Wonderful design by renault.

      Interior (Features, Space & Comfort)

       Space i call it mini foot ball ground. Comfort is good

      Engine Performance, Fuel Economy and Gearbox

      Engine Pick up is good. So far i have driven 2000 kms and I have got excellent mileage. Believe me or not I could achieve 27 kmpl with full A/C on and all five people packed + boot was almost fully packed on NH4 highway from bangalore <--> chitradurga (452 kms driven by just filling diesel for 1000 rs (16.7 liters). I just drove the car with speed maintaing between 90-105 kmp hr.

       

      Ride Quality & Handling

       Good absorbs most of the speed breakers , bumbs etc. but I feel steering wheel responding quickly to few road bumbs or rubber road humps which should be handled properly so that driver will not get disturbed.

      Final Words

       

      Areas of improvement  

      - Music system of the car should be upgraded as per the latest cars (atleast GPS, bluetooth , USB support).

      - Cup holders on the rear doors IS A MUST apart from the arm rest renault offers.

       

      very Good Fuel economy , Pick up , Ride qualityMusic system should be updagraded
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage27 kmpl
      Was this review helpful?
      Like Button
      1
      DisLike Button
      1

    Reviews you may also consider

    AD
    Write Review
    Write a detailed review of a car and you can
    scissors image
    Win Amazon Voucher worth
     ₹
    2000

    Want to read the reviews for any other car?