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    Completely Bad After Sales Service

    8 years ago | B. V. Pathak

    User Review on Renault Scala [2012-2017] RxL Diesel

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    4.0

    Comfort

    5.0

    Performance

    4.0

    Fuel Economy

    3.0

    Value for Money

    PURCHASE:
    Used

    DRIVING:
    Few thousand kilometers

    Exterior Average Good.

    Interior (Features, Space & Comfort) Good.

    Engine Performance, Fuel Economy and Gearbox Extremely Good.

    Ride Quality & Handling Fine.

    Final Words No Complaints about car. Just annoying with After Sales Service. It's going near about 2 months, but no progress in the service. Service center employees explained us about major problem with renault service.

    Before 2 months, When I was driving to my native place. In the midway, oil chamber got damaged and engine was stucked. We took the car to a service center and now they are telling us about spareparts problem. They told to renault about provide the spareparts, but renault dooes not provides spare parts to them. And only because of that I am a car owner but without car.

    I have written to the customer care so many times and have not received a reply even after a month. Completely disgusting service of renault. I suggest to buy any other car, If service is important for you. Now I am thinking about sell this car and buy a new one, but not Renault... NEVER.

    Areas of improvement SERVICE SERVICE SERVICE.

    Performance is ExtremelyAfter Sales Service
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