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    Very Poor Customer Service

    9 years ago | Joshy Peter Joseph

    User Review on Renault Pulse [2012-2015] RxL Diesel

    Detail Review:
    Rating parameters
    (out of 5)

    5.0

    Exterior

    5.0

    Comfort

    5.0

    Performance

    5.0

    Fuel Economy

    4.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Exterior Very Good.

    Interior (Features, Space & Comfort) Very Good.

    Engine Performance, Fuel Economy and Gearbox Awesom.

    Ride Quality & Handling Very Good.

    Final Words All in all Nice Car but then Post Sale experience is a Nightmare.

    No proper updates are provided when you give it for Servicing, I am pretty sure if this carries on no one would prefer to buy a Renault as Buying a car is only a first step but maintaining it is a huge task and when the Service Center does not co-operate or does not meet your expectation you tend to regret why you chose the car. 

    Please make me love my car back whole heartedly.

    Areas of improvement Improve on Your Customer Service especially when some one buys his first car trusting the brand.

    I am pretty sure this would go to deaf ears but I am hoping they take things serious if they have to survive in the market just due to its engine and nothing else is a huge ask, if they improve on Post Sale things would be a a cake walk for you guys to sell a Car.

    This is a genuine request from a Genuine Renault Engine Lover.

    Awesome Engine in its classVery Bad Customer Service
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