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    Company doesn't provide comfort to its customers.

    3 years ago | Bheraram

    User Review on Renault Kwid [2019-2022] RXT [2020-2021]

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    1.0

    Comfort

    2.0

    Performance

    3.0

    Fuel Economy

    2.0

    Value for Money

    PURCHASE:
    Used

    DRIVING:
    Its my mate since ages
    I purchased this car in year 2016 , then till now I have experienced a lot of difficulties in this car. Firstly there are only few service centers of of Renault in Rajasthan and those are far away from rural areas, cities and districts. If anybody has any issue with the car no local mechanic can handle this and you have to go far away for a small service center. Spare parts of this car can only be purchased from Renault service centers. If you need a small part or a fuse you have to go a long distance and you may get it only at the service centers. No local mechanic will help because he does not have any spare parts available with him to resolve any issue. If a small part like side mirror too is broken you must go to service center else you can not get from anywhere else. It's hypocrisy of company to ruin their customers. If company has some sympathy with its customers it's should provide essential spare parts online and at local stores too so that consumers can easily get it and feel comfortable .
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