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    SERIOUS ISSUE IN RENAULT kwid rxt

    8 years ago | Virender Kumar

    User Review on Renault Kwid [2015-2019]

    Detail Review:
    Rating parameters
    (out of 5)

    1.0

    Exterior

    2.0

    Comfort

    2.0

    Performance

    2.0

    Fuel Economy

    2.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    very disappointed to inform you some serious issued that I face with my RENAULT KWID (RXT) that I booked in 26 Oct. 2015 and the dealer delivered the car (KWID RXT)White Colour in 11 January 2016 from “ARUNA MOTORS PVT. LTD, VIJAYWADA (ANDHRA PRADESH). But I am very sorry to say that within Two mounts itself the Vehicle is having lots of complaint. That I am mention here for your kind acknowledgement and I hope that you will take necessary action to recall the vehicles for solve the problems with REANULT KWID (RXT)model 12/2015.

    1. The main Problem that I Face (2 time (1st on date 26/03/2016 and next within few days later 21/04/2016) , that is Starting Problem , First I occur in Dated (26-03-2016) I call to the dealer about it and they  reply to call customer care for Road Side Assistance then I call to your R.S.A with COMPLAINT REFERENCE(RENAULT 30592)  about this matter they sent there service on 12:30 Pm night time to Toeing the vehicles in Service station . Next day The Dealer said that it is “Battery Problem” and we will recharge it (not Replaced) and make me assured that the Starting Problem will never happened again ,even I asked to replace it but they refused ( FAKE SERVICE CERTIFICATE ISSUED BY THE DEALER OR SERVICE PROVIDER i.e battery recharge only) then It is again happened (DATE 21/04/2016) within few days later when I was in a remote area during night time around (09:00 PM ) with my Kids, suddenly during running condition it stop ignition (staring problem) and  problem occur, it was very pathetic situation with me (what to do) I try to call the Dealer or service engineers those who attend my vehicles on dated (28/03/2016) when the starting problem occurred on dated (26/03/2016)Reference number RENAULT 5799) .  It is clearly showed the dealers are not serious about customers.

    2. The Glove Box in the Car was having problem with looking system within two months after delivery of the vehicles that I put in the notice to the dealers during first service of my car (KWID). The copy enclosed with the first service details by the dealers.

    3.The clutch is generated sound, and not only this was I surprised to hear multiple sound while applying the brakes. It could hear clearly. I already inform to the Dealer r service persons during the time of first service of my Car but they did not take it serious and still It could hear clearly.

    4.Some time I feel that the Braking also having some

    5.System shut down issue is quite common .

    6.Engine noise is leveraging more while A/C on.

    7.Panic breaking and having sound.

    Pathetic................ do'nt go for thisall worst
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