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    Capt Chawla

    10 years ago | Capt. Chawla

    User Review on Renault Koleos [2014-2017] 4x4 AT [2014-2017]

    Detail Review:
    Rating parameters
    (out of 5)

    4.0

    Exterior

    3.0

    Comfort

    4.0

    Performance

    3.0

    Fuel Economy

    2.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Exterior Good  but should have rubber side door protection.

    Interior (Features, Space & Comfort) Good but Boss music system from speaker hamper view with reflection in wind screen. Luggage compartment half door latch got broken in 2000 km only and no replacement available.

    Engine Performance, Fuel Economy and Gearbox Good, in auto magic drive many time gear shift not taking place, need to go in manual for shift in gear.

    Ride Quality & Handling Good, good.

    Final Words Tyre quality is very bad, and company refused to replace the tyre which got damaged in just 14670 km, front dashboard speaker should be replaced or in black mat.

    Areas of improvement Vehicle sold without proper features information, owner booklet is common for all countries, consumer have no knowledge which features his car has been provided which not. Company have very poor response on customer care, and custmor satisfaction is not the moto of company. Wrote three e.mails for asking TPS  and later seller called up with answer that we will contact company for further informations.

    later after three days a call received from Ranault for explains that this feature is not provided in the car. Upon asking how customer will know the features given in the car answer was we have taken a note of your observation. I lost one of the tyre thinking this that the tyre pressure is ok and drove car nearly three km in flat condition. The company has not entertained for replacing the tyre. Be carefull while buying the car you may find many features given in consumer hand book are missing in the vehicle.

    Vehicle has run only 15000 km on two years and spent Rs 27000 nearly on two services plus one new tyre for Rs 26700.

    After a two year of drive, only eng performance is goodAfter sale service is WORST, T he tyres are not for Indian roads although it mentioned All Terron
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