Renault Duster [2016-2019] User Reviews

Very disappointed with Renault DUSTER RXZ ADVENTURE EDITION 110 PS purchased in May 2017. On 10 Sept 2018 in Udaipur city while driving the vehicle at about 15 KMPH in traffic had to slow down as an auto had stalled on an incline and pressed brake to stop but the vehicle came to *sudden stop with loud dragging sound. *On checking found that Rear Right Side Wheel had jammed and saw tyre drag marks about 2 feet long were clearly visible. Initially could not understand the reason so restarted to drive and found that the rear tyre was still dragging and another person said that vehicle Right Rear tyre seems to be Jammed as it is not rotating. Then to ensure vehicle does not slide back Pulled the Hand Brake. But found that Hand Brake was totally free and Not Effective and vehicle was stalled on road. This happened when I was riving in the city, all alone and at low speed. What if I was with family at the high. this pathetic car would have killed us. When I took the vehicle to the workshop in Nirmal Renault Udaipur, following things were observed. 1. *One Brake Pad had broken into "2 (two) pieces"* and had *become unstuck from brake plate*. 2. Then Left Hand Side Rear (LHSR) Wheel drum was also opened. On checking and comparing for wear it was found that the brake pads of LHSR drum both brake Pads were in better condition than RHSR pads which were thinner and more worn out. 3. No foreign object and or obstruction was found within RHSR drum brake. 4. It was clear that this was complete and *total Failure of OE equipment "BRAKE PADS" and Quality of PAD Material and Adhesive and Fitment was Sub Standard and of Very Poor quality*? How can A New DUSTER Vehicle with 8800 Kms running and in use for 15-16 Months HAVE BRAKE PAD FAILURE ?? *That also after vehicle had been fully checked by Company's workshop during Second Repair and Maintenance 4 mnths back in Apr 2018.* I regret purchasing this vehicle. I have written to customer care but nobody has reverted. If you care about your customer then call on 9672XXXXXX.

1.    The best thing about a Renault car is the feel when you drive it around and specially when it is a premium car like the Duster you cannot stop feeling this way. I was very apprehensive about buying the Duster until I test drove it and I was completely bowled over by it. The engine is powerful and for a diesel engine it is really lag free and the pick up is amazing. For anyone looking to buy a premium SUV, Duster is the best. The AWD works very fell and the driving and handling of the SUV on tough terrains is so amazing that you are not afraid of bad roads anymore. The suspension is very good and since it is independent, the car has a very good balance. A wider wheelbase and a good ground clearance are further in its favour. This SUV is meant for true adventure enthusiasts but will not disappoint even in terms of city driving. Service and maintenance is easy and did not face any problems at the service centre until now. Very happy with the Duster.

My duster is the best car and if you are looking for an SUV which is full of all the features and good interiors then duster is the car that you are looking for. I love driving this car since the driving and handling is very good and the consistent performance of 17 kmpl is good considereing the powerful engine which does not lag at all. Duster is not only pocket friendly but also the car to buy if you are looking for comfort and space. the AWD variant has much better interiors and the all wheel drive is an added bonus since the suspension is amazing in this car, which is individual and survives shock, bad terrain with ease. Renault has done a great job with this SUV. The recent facelift has better features but I am thoroughly happy with my Duster AWD and highly recommend it to adventure loving people.