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    Beware of Sales persons in Kottayam Renault show room.

    6 years ago | Crispin KU

    User Review on Renault Duster [2016-2019] RXS CVT

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    3.0

    Comfort

    2.0

    Performance

    1.0

    Fuel Economy

    2.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers
    1.Renault show room Kottayam Adichira, the only show room for Renault then.So I am forced to buy from there. My friend"s staff was working in that show room .So I trusted him. Somehow with lot of promises and wrong information he made me purchase this car. His name is Santhu. When I went to show room to take delivery of car. I found My desired car colour is in the show room. Mr.Santhu said burned orange colour is not available. only Red is available. .My son who is an Engineer with Ge electrical company said .Either they should change the car in to orange colour or give a compensation of Rs.50000. They denied . After few weeks to get the feedback report from me Santhu came along with Miss Reshmi who is the manager in Cochin.Some how after doing lot of arguments and pleading they agreed for free fixing of arm rest. which is costing outside the show room only around Rs.2000. Now almost 2 years they haven't fixed the arm rest. They say it is costing Rs.5000 and I have to bear half the cost.I said no. to them giving money to that show room for my car is like giving money to a group cheating sales persons to promote cheating business.
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