Renault Duster [2016-2019] User Reviews

Exterior

Best looking car in its segment. Looks perfect from any angle. Especially flared wheel arches. I have pearl white colour car and the model is 85 PS RxL Plus with two airbags & ABS. Even the wheels are not alloy wheels but the wheel rim design is also looks good. Three spoke front grill with renault LOGO looks excellent.

I have bought my car from Dharti Renault, jamnagar. If you want to feel the concept of customer delightness, visit Dharti Renault once & you will find that they treat customer as very special & important person. Very very happy with their sales & service teams. Always ready to help and support you in any way

Interior (Features, Space & Comfort)

Interiors are good, cant say excellent. But everything is practical. AC is very good. cools down the whole cabin rapidly. Some ergonomics are different like ORVM adjustment is under hand brakes, but once you set your ORVM as per driving posititon one hardly changes it. The legspace & headspace is excellent. Easily 5 people can seat inside comfortably. Very comfortable during long journeys. My home is at Baroda, so i travels from jamnagar to baroda once a month which is 400 KM/8 hrs. jouney. The driving position is also very good. you can view the full road easily. The boot space is 475 litres which is more than enough for 10 days journey luggage for five persons.

Engine Performance, Fuel Economy and Gearbox

Renault 1.5 L dCI engine is a gem. It performs very well. I have 85 PS version so i get fuel economy 17-18 km/l on highway & 15-16 km/l in city with AC on full time. Clutch is little heavy but you will not feel it after regular driving. 85 PS is enough power to roam around city & for cruising at 90-110 km/hr on highway. No need to downshift gears at lower speed in cities as very little turbo lag. Going to complete 10000 kms from Nov'15 to May 2016. Never had any problem or complaints regarding engine or ger box. Happy with fuel economy and performance.

Ride Quality & Handling

Best part of driving a Duster is its ride quality & handling on any type of road. The suspension adjustment is so well that you hardly feels potholes on high speeds. The high ground clearance also helps the car on mountain roads. 16" wheels has a very good grip on road & hardly slips on wet roads. The steering is alittle heavy and gives you confidence to take turns at high speeds. 

Final Words

I'm very happy that i made a very good choice of buying duster. Its truly a value for money car with no nonsense. During final decision i was confused between Duster and Hyundai Creta, but i chose duster as it is approx. 1 lakh rupees cheaper than Creta with same facilities, and waiting period of creta was about 5 months. 

Exterior are fabulous if you like macho looks of an suv you can not ignore duster and even you go for any other suv you will miss the killer and macho looks of the Duster with new grill , new front and rear bumpers add flavour to the appeal already at it's best.

Interior (Features, Space & Comfort) are nice and handy and now buttons of window has been set at right places.

Engine Performance, Fuel Economy and Gearbox Engine performance is always a strong point of duster I own a Hyundai Verna 1.6 diesel too but absolutely no diiference in prformance even though I am using AMT version of Duster, essential to menmtion AMT of Duster is absolute delight to drive it automatically determines the load and speed  for different terrain for gear selection I never expected such performance from automated mannual transmission but you have to be little used to get the performance from your AMT box.

Ride Quality & Handling All euopian cars are known for their handling and build quality and duster provides you the feel of sturdyness and safety.

Final Words Fantastic car delighted to purchase.

Areas of improvement Can provide some more modern interiors.

Exterior MARVELLOUS LOOKS WITH BLACK SMOKED HEADLIGHTS AND BLACK GRILL AND OUTBLACK BRONZE COLOR ADD BEASTNESS TO THE APPEARANCE THOUGH LIGH QUALITY AT NIGHT COULD BE IMPROOVED, SIDELOOKS ARE MASSIVE THANKS TO, ALLOY WHEELS AND AND TYRE SIZE. AND RED COLOUR OR RENAULT EMBELM IN WHEELS, ROOF RAILS WHICH ARE MORE HEAVY AND BOLD BLACK COLOUR WITH DUSTER WRITTEN ON IT ADDS SUPERIOR LOOKS

Interior (Features, Space & Comfort) AS YOU ENTER THE DUSTER AN CHANGE LOOK WELCOMES YOU WITH RED TINGE GARNISHES ARROUND AC VENTS SIDE DOOR INTERIOR HANDLE AND CHROME TRIMS IN THE METER CONSOLE,SEATING COMFORT AND VIEW FROM THE SEATS IS VERY NICE BUT SEATS COULD BE MORE comfortable. Ride quality is superb feels powerfull though previosly I was driving 1555 cc sedan of 110 bhp and I feel mor adrenaline in duster.

Engine Performance, Fuel Economy and Gearbox Better and good average  is 14 to 15 but till now i drove about 700km.

Ride Quality & Handling Superb.

Final Words A good suv for enthusiast and enjoy the one of the best suv cars in this range available in india.

Areas of improvement Plastic quality and seats.

Very bad vehicle , just drive around 5000 km and engine making weird noise company is not customer supportive after a hard time now they diagnose the problem and want to change the engine , from the day i submit my duster its been more than a month they dint replace it ... BUYERS DO NOT TRUST RENAULT AND ITS ****** VEHICLES.

Interior (Features, Space & Comfort) Good.

Engine Performance, Fuel Economy and Gearbox Good.

Ride Quality & Handling Very good.

Final Words I am public sector executive purchased 110PS RXZ AMT Duster on 31.12.2016 after influenced by its marketing But problem happened suddenel, Ignition key was not insurt fully  when we ready to start from our safe parking, even assitance called and sent to local service centre They have no clear idea it was kept there since last 9 days. Its very panic for me. Being an owner of world fame new car owner (total drive 4770km)i became unable to understand how a car kept in safe parking not received key and it becomes so great problem that movement of me and my family totaly blocked My mother(80yr) need medical help regularly. What Renaault company pay if any mishappening takes place

Areas of improvement Customer service centre may  be alloted  only those organisation and quality, trained and communicable work men. plz advice what can I do

Colour: Had booked a Brown Renault Duster. Which was supposed to be delivered within 9 days. However, on the 12th day I was informed that the colour is not available and either I accept the Orange one or a White one. For the Brown car I was asked to wait for 3 weeks. Was asked to either cancel my booking or wait for 3 to 4 weeks. Had to buy an Orange one.

Accessories: Was promised for Seat Covers. Had asked a hundred times to send me the available colours. However, on the day of the delivery I saw a Red seat cover on my Orange Duster. The then manager asked me to get it replaced which never happened. Lastly Tara (CRM) and asked me to be contented with whatever I have received and just in case I have to change the seat covers in the near future, Renault will provide it to me at the factory prices. However, nothing was given to me in writing. So I'm believing this is again a false promise which will never get fulfilled.

Teflon: The manager at Sahibabad showroom promised me Teflon coating. It didn't happen on the delivery and was again promised that it will be done on the first service. The manager left and promised went up in the air as nothing was given to me in writing. After numerous arguments with Tara and Jalbir and an email I was given the Teflon coat.

RC and Number Plate: Had to wait for over a month to get my RC and Number Plate. Had to call every alternate day to get an update. Everyday I was told that it'll be fitted the next day. When I threatened to park my car at their gate then it got fitted.

Again had to wait for half an hour and had to make few calls just to get the work started. I have 3 free services left. Seeing the treatment I received at the dealership I wanted to avail the service at some other service center. However, the 4th service is offered from the GZB offices and can't be availed elsewhere. Again a fake promise made to just dupe people. I wrote to customer@renault.com hoping they'll intervene and find a solution that can safeguard a consumer. However, they too were no different.

They gave me no solution. Seems like harassing consumers is a standard practice at Renault. As soon as I get time, maybe tomorrow, I'll park the car at their gate. I'm ready to bear the losses but will make others aware of their harassing practice.