2.0 Exterior | 1.0 Comfort | 1.0 Performance |
2.0 Fuel Economy | 1.0 Value for Money |
It is my utter despair to mention that extremely bad service of Renault that haunted me last 04 months after I bought a Duster with a good faith and trust in the company, but it resulted in an unprecedented nightmare finally compels me to write about the vehicle.
I bought a Renault Duster RXL 85PS (NAV) on 14/04/2014 from adealer in Gurgaon. My first interaction with the nightmare began when I found that after AC is on for quite some time all the water is coming in which wets all the mats in the car.
Being perplexed with the happening, I decided to continue and after a couple of weeks whole AC kit was replaced by the service people.
After their repairs also same thing got repeated only after 03 days.
This problem was also declared as an unique problem by their service engineers which was just a eye wash. Came to know that it is the problem evryone has to face later or sooner.
The rest has been even more disastrous spare parts of the same are not available. For each single part you have to wait for atleast 07 days.
I went from pillar to post to get the vehicle checked but in vain which created a strong opinion that I have been cheated with an inferior quality product or could be even with a dubious parts. I resolve to seek legal opinion on the subject that how Renault had start selling Duster without proper testing in India and its climate conditions. Are we Indians fool that anybody can come and sell their products to us.
Beaware!!!!
ONLY STYLEI dont like anything in the car now. It is in my Garage now and I am back to my old Santro Car.