Manufacturer defect in duster

Dear sir

I kindly inform you that I have purchase Renault Duster on 13 Feb 2013.from your dealer at Thane.

Till today I have drive it about 14950 km.but since 8500 km I facing the problem regarding gear box.I have solve it from your service center but this problem is occurred again and again .Since I purchase it only because of your reputation and service;but I am not satisfied with your service.

Last time when this problem occurred I was at that section and opposite site there was very big valley where my and my families life was in danger. As per this situation your I think that your service center is not considering our life and my family is not secured while travelling your vehicle, so I think that your company will  also responsible for the accident occurred to my vehicle and my as well my families life.

For this problem I have complaint it to your service center for 5 times and again today on 28th July sending vehicle to your service center at Nashik for 6 th time regarding gear box problem only because of request of service center and no satisfactory solution is occurred end for the same problem.Your service center and dealer are not entertaining us and not solving our vehicle problem.

All because of this, me as well my whole family is desturbed end and this is only because of your company so request you to you that I don't want to compromise with my families life so want total cash Back of my renault duster so that I purchase it another SAFE vehicle.

So please reply me immediately for my further legal action.

Thanking You,

Yours Faithfully,

K.K.Pawar.