Looking for Nissan Terrano? Here are the reviews and ratings by Terrano owners from across the country.
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I would like to share my experience of buying Terrano from Shiv Nissan Pune.
I made decision to buy Terrano because I already had excellent experience with ‘Shivalik Nissan, Pune’ dealership while buying Nissan Micra. This is my second Nissan vehicle.
However, buying experience of Terrano has been rough ride for me.
Pre booking experience was annoying. I chased sales guys for at least 3-4 days. At least made 10 odd calls, finally got a call back. Very strange experience as if I was trying to sale them Credit Card or Insurance.
Car Delivery was frustrating experience than excitement for my family.
1. When we reached for delivery (In fact we arrived 1 hour later than what was agreed) cleaning was still in Progress. When Car was finally delivered it was still in totally unacceptable condition.
2. Grommet was missing from boot. When I brought it to notice, executive tried to convince me that it’s same for all new vehicle. I was speechless.
3. Floor mat has either been removed or not fitted well. All the stapler pins are visible and big gaps between Mat and door bidding near rear left door.
4. Left side door bidding not fitted well looks like worn out or used for long.
5. Senior executives were not at all bothered and behaved like its normal and walked away from the place and did not show up again.
With all the above issues I feel cheated and got feeling of buying used car car which was manufactured 8-10 months back. (Refer sticker with Car trim in date. It’s March 2016).
Other Issues-
1. On one of the occasion I wanted to talk to GM but couldn’t reach him. I am surprised what’s big deal for GM to spare few seconds to hear his customers voice?
Overall my decision/ experience to buy Nissan Terrano from Shiv Nissan had been disaster.
Looks, Style, Ride QualityFeatures, DelaershipExterior/Styles
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Purchase New | Driven forFew thousand kilometers |
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Purchase New | Driven forFew thousand kilometers |
After spending 17 lac we got a chunk of oldest technology & poorest vehicle in SUV shape. Ride quality is Poor. I think Maruti Alto has better Ride quality. Within 4-5 days vehicle needs to send for quality check. Automatic door closure not works. After 22 upgratation if vehicle comes at this level I am surprised what they are selling before. The vehicle does not compete with the other available models in this range. Also Nissan does not listen to its customers at all. They always refer to the dealer which does not have the solutions for your problem. Even they don’t have technical team to resolve your basic problems. We bought the vehicle in NCR area & within 4-5 days the vehicle is giving problem When called the dealer they connect me to Sales Team Head who does not have clue about technical problems.
Please dont waste you hard earned money on this vehicle.
NothingHigh Price, after 22 up-gradation vehicle still does not compete with any vehicle of its category,Exterior/Styles
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Purchase New | Driven forFew hundred kilometers | Mileage11 kmpl |
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Purchase New | Driven forIts my mate since ages |
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Purchase Used | Driven forIts my mate since ages |
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Purchase Used | Driven forFew thousand kilometers |
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Purchase New | Driven forFew thousand kilometers |
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Purchase Used | Driven forFew thousand kilometers |
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Purchase Not Purchased | Driven forHaven't driven it |
We bought the vehicle from Neo Nissan & just within 3 days time vehcile giving problem & on complaint we need to visit the showroom. After that they confirmed that there is some problem & has rectified. But in 15 days time again said problem arise. Now again we need to go back to showroom for rectification. After spending 17 lac why we take such junk of iron on four wheels. I recommend don’t but Nissan Terrano at all. The Neo Nissan people does not have capacity to even explain the problems. Further they are unable to explain the navigation system & use of touch screen panel. Nissan people are least bothered about the problem they just forward the complaint to Dealer & dealers are helpless. No system in Nisssan Company & I think they should close their operations in India. They are just making fool of us by selling junk of iron called/advertised “Nissan Tarreno”.
NothingNo Customer Care, after 22 upgrade still under performance vehicle, Problem in drivingExterior/Styles
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Purchase New | Driven forFew hundred kilometers | Mileage13 kmpl |