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    Very Poor customer service

    10 years ago | Mr. Dp Garg

    User Review on Nissan Terrano [2013-2017] XV D THP Premium 110 PS

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    3.0

    Comfort

    3.0

    Performance

    2.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few hundred kilometers

    Exterior is nice looking, so we fell for it! but the guys from Vibrant Nissan in Hyderabad took money for highest end vehicle and the moment cheque got debited, they called that model is not available.. so which other version do you like. Its more than a month that Mr. Ramesh there has still not returned the money. 

    Interior (Features, Space & Comfort) Very poor. Plastic quality is BAD... while driving, you can see the display pannel, AC is noisy, everything is manual and reminds me of 15 yrs back when santro was launched. 

    Engine Performance, Fuel Economy and Gearbox is although powerful but first gear is just to pick the vehicle up. 

    Final Words is that dont waste your money on it unless it is just a free vehicle from your company. Even if you think of buying, dont take it from Vibrant, esp Gachibowli (hyderabad) branch. Maybe other places you have a better respect for customer's money and time.

    Areas of improvement is change your management, esp in Hyderabad.

    Nothing but exteriorseverything from presales, car features to after sales
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